Mario Liiva Email & Phone Number

Tartu, Tartumaa, Estonia

As a Team Lead for Private Lending Business Analysis at Swedbank Baltics, I play a pivotal role in leading product and process analyses, contributing to the growth and success of the organization. My key responsibilities included:1. Leading Product and Process Analyses: -Spearheaded comprehensive analyses of lending products and business processes, ensuring efficiency, accuracy, and alignment with organizational goals and industry best practices.2. Supporting Business with Sales and Portfolio Figures: -Collaborate closely with the business units to provide actionable insights based on data analysis, aiding in informed decision-making regarding sales strategies and portfolio management.3.Profit and Risk Assessment of Customers: -Conducted thorough assessments of customer profiles to evaluate their profitability and associated risks, enabling the development of tailored lending solutions and risk mitigation strategies.4. Improving Lending Products: -Worked collaboratively with cross-functional teams to enhance lending products by identifying areas for improvement and implementing strategic changes based on data-driven insights, ensuring the provision of top-notch financial services to our customers.In this role, I not only gained valuable expertise in data analysis and business strategy, but also honed my leadership skills by effectively guiding a team towards achieving shared objectives.

Tartu, Tartumaa, Estonia

In my role as a Credit Risk Business Analyst, I successfully contributed to the seamless integration of models into systems, ensuring compliance with regulatory rules and enhancing the effectiveness of the organization's credit risk management. My primary responsibilities encompassed:1. Model Implementation in Systems: - Played a vital role in the implementation of credit risk models into the organization's systems, ensuring a smooth transition and integration of these models for efficient risk assessment and decision-making.2. Testing and Development of Product-Based Models: - Conducted rigorous testing of product-based credit risk models, identifying areas for improvement and development to meet compliance standards and optimize risk evaluation processes.3. Compliance and Rule Adherence: - Focused on ensuring that the credit risk models were compliant with regulatory rules and guidelines, aligning them with industry standards and organizational policies.4. Facilitating Communication Between IT and Business: - Acted as a bridge between the IT and business teams, effectively defining business needs and translating them into technical requirements. Facilitated clear communication and understanding between both teams to ensure optimal delivery of services and solutions.Through this role, I strengthened my ability to liaise with cross-functional teams, enhancing collaboration and ensuring the successful implementation of credit risk models in line with the organization's strategic objectives.

Tartu

In the role of Consultant at a branch bank office, I served as a pivotal link between the bank and its diverse customer base, comprising private individuals and corporate clients. My responsibilities and accomplishments in this dynamic role were as follows:1. Product Knowledge and Introduction: - Demonstrated comprehensive knowledge of the bank's products and services, effectively presenting and introducing them to customers, aligning offerings with their financial goals and preferences.2. Promoting Digital Banking Solutions: - Proactively advocated for internet banking and other digital solutions, guiding and encouraging customers to leverage online platforms for their banking needs, streamlining processes and enhancing their convenience.3. Client Segmentation and Engagement: - Strategically managed and engaged with a wide-ranging clientele, from private clients seeking personal banking solutions to corporate clients with complex financial requirements, tailoring services to meet their distinct needs.4. Issue Resolution and Customer Support: - Demonstrated strong problem-solving skills by promptly addressing and resolving customer concerns, ensuring a smooth and satisfactory banking experience for all customers, regardless of the nature of their issue.5. Relationship Building and Customer Satisfaction: - Nurtured lasting relationships with customers through exceptional service delivery, understanding their financial aspirations, and providing sound financial advice, resulting in heightened customer satisfaction and loyalty.6. Compliance and Risk Management: - Upheld stringent compliance with regulatory requirements and internal policies, ensuring all customer interactions and transactions adhered to legal and ethical standards, contributing to a culture of trust and integrity.During my tenure, I accumulated valuable experience and honed my ability to adapt to the varied needs of our diverse customer base.

Estonia

As the Chairman of the Estonian Students Society, a vibrant community boasting nearly 1000 members, I had the distinct privilege of leading and shaping the direction of this esteemed organization. My key responsibilities and accomplishments in this role encompassed:1. Leadership and Team Management: - Oversaw a team of 14 individuals, providing guidance, fostering collaboration, and ensuring that each member was aligned with the organization's objectives and core values.2. External Representation and Communication: - Acted as the primary spokesperson for the society, effectively representing the organization to external counterparties, stakeholders, and the wider community, fostering positive relationships and partnerships.3. Meeting Facilitation and Management: - Conducted weekly meetings, steering discussions, setting agendas, and providing updates on the society's progress, effectively engaging members and promoting a collaborative environment.4. Public Speaking and Event Participation: - Delivered speeches at various events related to the society's mission and values, inspiring and engaging members while promoting the organization's objectives to a wider audience.5. Event Planning and Execution: - Worked closely with the team to conceive, plan, and organize events, activities, and initiatives that enhanced the society's vitality, ensuring an active and engaging social life for its members.In this capacity, I dedicated myself to fostering a sense of belonging and community among the members, creating a dynamic and enriching experience within the Estonian Students Society. My leadership and strategic initiatives significantly contributed to the growth and success of the organization, strengthening its impact and influence within the academic and social landscape.

Tartu

Main job was to greet customers in the branch and help them with their questions. Main focus was to lead customers to Internet Bank instead sending them to queue to get consultation.

Bachelor'S Degree, Financial Management

Activities and Societies: Volleyball I was previously in the University of Tartu learning Computer Science for two years, but during my.

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