Mario Macedo Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

● Automated and enhanced transactional processing using SharePoint, Power Automate, Power BI, and SQL, improving transaction reporting efficiency.● Developed a Power Apps solution for document processing and automation, resulting in a 20% reduction in document processingtime and streamlining operations.● Conducted testing and maintained existing C# applications.● Implemented Dynamics 365 CRM solutions with custom forms, dataflows, and automated workflows using Power… Show more ● Automated and enhanced transactional processing using SharePoint, Power Automate, Power BI, and SQL, improving transaction reporting efficiency.● Developed a Power Apps solution for document processing and automation, resulting in a 20% reduction in document processingtime and streamlining operations.● Conducted testing and maintained existing C# applications.● Implemented Dynamics 365 CRM solutions with custom forms, dataflows, and automated workflows using Power Automate, andconducted User Acceptance Testing (UAT) to ensure system functionality and user satisfaction.● Engineered a credit application module utilising SharePoint, MS Forms, and Power Automate, resulting in significant time savingsand improved reporting, equivalent to a 35% increase in efficiency.● Led Scrum methodology adoption for project management, fostering team collaboration and efficiency.● Applied Python scripts for automation and data manipulation tasks, optimising workflow processes.● Utilized SQL for efficient database querying, and data manipulation tasks, and implemented ETL processes for data extraction,transformation, and loading to improve data integrity and accessibility.● Oversaw data migrations and managed ERP system updates, including Brexit changes, ensuring smooth transitions andcompliance.● Leveraged Power BI reporting for operations, integrating finance and sales data to drive actionable insights and operationaloptimisation.● Directed cross-functional project management efforts, orchestrating data collection processes and meticulously documentingprocedures to enhance operational transparency and streamline workflows.● Implemented cybersecurity measures, developed SharePoint intranet solutions, and leveraged cloud technologies to enhance datasecurity and accessibility. Additionally, conduct comprehensive training to ensure staff proficiency and compliance with securityprotocols. Show less

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Guadalajara, Jalisco, Mexico

● Generated actionable insights by analysing financial data, facilitating informed decision-making within internal departments.● Implemented Agile methodology in budgeting and forecasting processes, resulting in improving by 45% accuracy and efficiency.● Developed automated forecasting tools using Python and data science techniques, reducing analysis time by 30% and increasingdata accuracy.● Utilized SQL querying skills to efficiently retrieve and manipulate data… Show more ● Generated actionable insights by analysing financial data, facilitating informed decision-making within internal departments.● Implemented Agile methodology in budgeting and forecasting processes, resulting in improving by 45% accuracy and efficiency.● Developed automated forecasting tools using Python and data science techniques, reducing analysis time by 30% and increasingdata accuracy.● Utilized SQL querying skills to efficiently retrieve and manipulate data from various databases, enhancing the accuracy and depthof financial analysis and reporting.● Leveraged data analysis and business intelligence tools like Cognos to visualise and interpret complex financial data, enablingstrategic decision-making.● Promoted professional development through organising and facilitating courses, conferences, and innovation events. Show less

Guadalajara, Jalisco, Mexico

● Implemented fraud detection and prevention measures, reducing fraudulent activity by 20%.● Centralised multiple databases into one single tool to generate insights in a timely fashion to assist Directors and Managers indecision-making.● Created and implemented additional security methods, reducing fraudulent credit applications by 15%.● Conducted fraud investigations and established effective communication with other areas within the organisation to share… Show more ● Implemented fraud detection and prevention measures, reducing fraudulent activity by 20%.● Centralised multiple databases into one single tool to generate insights in a timely fashion to assist Directors and Managers indecision-making.● Created and implemented additional security methods, reducing fraudulent credit applications by 15%.● Conducted fraud investigations and established effective communication with other areas within the organisation to share relevantdata regarding suspicious activity allowing 80% efficiency. Show less

Guadalajara, Jalisco, Mexico

● Managed and analysed performance KPIs for the Consumer Finance Direction, providing actionable insights for strategicdecision-making.● Facilitated streamlined communication between various markets and departments, optimising business procedures by 20%achievement and best practices.● Conducted financial metric assessments with distributors, serving as a key advisor in optimising 15% of market strategies.● Assisted in data reporting and documented desk… Show more ● Managed and analysed performance KPIs for the Consumer Finance Direction, providing actionable insights for strategicdecision-making.● Facilitated streamlined communication between various markets and departments, optimising business procedures by 20%achievement and best practices.● Conducted financial metric assessments with distributors, serving as a key advisor in optimising 15% of market strategies.● Assisted in data reporting and documented desk procedures, ensuring 99% operational efficiency and transparency. Show less

- Delivered a positive experience while collaborating with customers to reconcile their overdue accounts, ensuring timely resolution and satisfaction. - Provided exceptional customer service with empathy and innovative solutions, achieving effective results that meet customers' needs. - Imparted accurate answers and ensured a best-in-class experience for customers.- Facilitated seamless payment processing for customers, ensuring accuracy and efficiency in handling… Show more - Delivered a positive experience while collaborating with customers to reconcile their overdue accounts, ensuring timely resolution and satisfaction. - Provided exceptional customer service with empathy and innovative solutions, achieving effective results that meet customers' needs. - Imparted accurate answers and ensured a best-in-class experience for customers.- Facilitated seamless payment processing for customers, ensuring accuracy and efficiency in handling transactions while adhering to established protocols and security standards. Show less

Guadalajara, Jalisco, Mexico

- Supported customers with billing enquiries, technical issues, and general service queries, prioritising quality service delivery.- Leveraged empathy, communication, and problem-solving skills to guarantee customer satisfaction.- Demonstrated expertise in resolving issues promptly and effectively, enhancing overall customer experience while maintaining high service quality standards.

Higher Diploma, Science In Computing, Post Graduate

I learned to apply the fundamentals of computer science complemented with detailed knowledge, problem-solving and specialised technical.

Bachelor Of Science - Bs, International Business, Undergraduate

The program prepared me with an interdisciplinary and global vision to effectively manage, design and implement strategies.