Alan White, Cpp, Shrm-Cp Email & Phone Number

Louisville, Kentucky Area

I am currently helping our recruiters, HR and payroll personnel, trainers, and managers navigate our ATS, HRIS, LMS, and payroll systems so they can help our front-line employees stay focused on customers. My years of hands-on experience at my former job with payroll, human resources, and training as well as leading and supporting management teams as an area manager and serving as technical support for our offices and restaurant locations allows me a unique perspective on helping the managers and employees in my new job.

Louisville, Ky

- Led training in the areas of management skills, performance improvement, sexual harassment prevention, safety and security, new product roll-outs, employee retention and team building for our restaurant teams.- Certified Instructor and Proctor of the ServSafe Food Safety Manager program. Conducted training of the ServSafe program for our franchise that resulted in the certification of 110 team members, managers, and area managers.

Louisville, Ky

- Served as the Human Resources support for our company, answering employee inquiries and producing personnel reports for managers, company officers, and regulatory agencies as needed.- Worked with our restaurant and area managers to use Yum! Brands’ Hiring Zone (PeopleMatter) software to manage the recruitment, screening, and hiring processes.- Managed the onboarding and orientation processes. Created forms, checklists, and training materials for new hires and managers for these processes. - Produced bi-weekly Payroll for ~150 employees using Sage 50 (Peachtree) Accounting Software and Paychex Payroll and HRIS software.- Examined timecards and other reports to monitor compliance with state and federal labor regulations.- Maintained and protected employee records.- Collaborated with a lawyer specializing in human resources to create and maintain our employee handbook.- Collaborated with our worker’s compensation insurance company to create and maintain a safety and security supplement for our employee handbook, and evacuation plans and safety poster program for our restaurants. - Created a system to track employees’ weekly hours worked for ACA compliance. Mailed and tracked health insurance applications for our company. Created the 1094 and 1095 forms for our employees and company.

Louisville, Ky

- Communicated daily with employees, managers, vendors and customers through physical and electronic correspondence as well as personal contact.- Gathered and collated data for company financial reports. Created forms, spreadsheets, and databases using Microsoft Excel and Access to track and analyze COGS-related data from our restaurants including sales, inventory, food waste management, and labor forecasting and monitoring.- Created weekly, monthly, and annual reports for above-restaurant leaders to track and analyze restaurant data for performance management and bonus determination.- Dealt with Accounts Payable and payroll taxes in the absence of the Office Manager.- Examined reports and documentation from our restaurants to monitor cash-handling procedures. Investigated any discrepancies found and worked with above-restaurant leaders to resolve them.

Louisville, Ky

- Installed and maintained computer systems and software, simple networks, and Internet access for our restaurants and office. Provided technical phone and on-site support for these systems.- Monitored computer system performance on an ongoing basis to ensure proper operation. - Answered employee inquiries regarding company computer software and hardware operations to resolve problems. Oversaw the daily performance of company computer systems.- Developed training materials and procedures as needed and trained company employees in the proper use of computer hardware and software. Provided technical support as needed for software use and maintenance.

Louisville, Ky

- Taught myself to program and maintain the database for three different point-of-sales (POS) register systems and saved our company thousands of dollars in support costs by making the changes necessary for pricing, menu structure, and security settings for our cash register systems. - Served as first-response phone and on-site support for our cash register and back-of-house (BOH) computer systems.

Louisville, Ky

- Served as the Area Manager over six restaurant management teams. This included KFC Buffet, KFC/Taco Bell, and KFC/Long John Silvers restaurants.

Front End Web Development

Associate Of Arts - Aa, Business Administration And Management, General, 3.70 Gpa - Graduated With Distinction

Activities and Societies: Phi Theta Kappa