Mario S. Queen, Capm Email & Phone Number

Accountable for the successful initiation, planning, executing, controlling, delivery, and closing of one or more concurrent business/technology projects.Develop and manage project schedules; analyzes schedule to identify critical path and measure project progress.Ensure assigned projects have clear alignment to strategic priorities and lead the delivery of results that align with scope, schedule, budget, and benefit expectations.Lead collaborative cross-functionally to determine project deliverables, define timelines, proactively manage issues and risks, lead project teams in creating deliverables, communicate project status, and advise executive sponsors regarding project-related decisions.Ensure knowledge transfer, configuration, and support documentation are created and agreed upon prior to project closure.

* Traveled to multiple locations throughout the United States to be accountable for Realty execution projects by ensuring scope of work was completed. Organized project timelines and deliverables; facilitated meetings involving stakeholder teams to analyze, plan, and implement project initiatives. Mitigated risks and issues to drive project results. Created and communicated project plans and deliverables to key stakeholders.* Held teams accountable to ensure compliance with company policies and procedures and supported company mission, values, and standards of ethics and integrity.* Provided and supported the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.* Monitored sales and project budgets while assessing the economic and customer experience impacts of project decisions. Evaluated tradeoffs and created a sustainable, efficient, and cost-effective schedule for the execution of project deliverables. Coordinated with internal and external teams to ensure plan schedules and adjustments to schedules were communicated and impacts were clearly explained.

Grantville, Pa; Allentown, Pa; Lehartsville, Pa; Atlanta, Ga

* Increased staffing from approximately 46 laborers to 98 within one year to meet resource demand and capacity. * Administer all HR policies and programs. Recommend and implement revisions to policies, programs and practices as needed. Ensure compliance with all Company, state and federal laws, labor and transportation regulations including but not limited to all applicable wage and hour laws, and regulations related to FMLA, EEO, and ADA. Engages content experts as required. Delivers training to maintain compliance. * Overseeing human resource activities in the Company, such as; Performance management, training and development, coaching and mentoring, negotiating and executing benefits, uniforms, etc. * Facilitate associate onboarding process, ensuring effective execution by managers; work closely with hiring managers and talent management with a focus on successfully integrating and retaining associates. * Actively leads and engages leaders and associates in evaluation of the employee relations climate and implement solutions to issues that arise. Counsel employees and managers on career planning, conflict resolution and work-related challenges. Conducts stay and exit interviews to evaluate work climates and morale. Conducts investigations as needed in an objective and professional manner to determine corrective action.* Acts as liaison between hourly employees and management, representing both fairly and professionally

Bentonville, Ar

* Traveled to multiple locations throughout the United States to be accountable for Realty execution projects by ensuring scope of work was completed. Organized project timelines and deliverables; facilitated meetings involving stakeholder teams to analyze, plan, and implement project initiatives. Mitigated risks and issues to drive project results. Created and communicated project plans and deliverables to key stakeholders.* Held teams accountable to ensure compliance with company policies and procedures and supported company mission, values, and standards of ethics and integrity.* Provided and supported the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.* Monitored sales and project budgets while assessing the economic and customer experience impacts of project decisions. Evaluated tradeoffs and created a sustainable, efficient, and cost-effective schedule for the execution of project deliverables. Coordinated with internal and external teams to ensure plan schedules and adjustments to schedules were communicated and impacts were clearly explained.

Etters, Pa

* Supervise call center representatives - Providing direction, delegating work tasks, training, and answering questions. * Maintained compliance regarding state, government, FDA, and Company mandates; including, but not limited to confirming appropriate drug calculations, medicine dispensatory legalities, and evaluating medication cost. * Resolving escalated problems for pharmacists, Third-Party representatives, and agencies that require extensive investigation and/or access to applications/overrides only available to supervisors and management. * Retaining and implementing constantly changing policies and procedures to pharmacies and employees for thousands of different prescription coverages/plans.

Harrisburg, Pennsylvania

* Rendered quality medical care in the safest and most efficient manner to sick, injured, and critical patients. * Directed other services, such as: Fire, Police, and EMS, in severe situations for the best possible results within the given conditions. * Trained new employees in proper operating procedures, scope of practices, and optimal/correct equipment use. * Assisted on a team that would oversee different activities, incentives and events geared toward employee/management interaction, relation development and retention.

Associate Of Science - As, Multi/Interdisciplinary Studies, 3.984

Emphasis in Workforce Development & People and Business Leadership.

Emergency Medical Technician, Emergency Medicine

Computer And Information Sciences And Support Services