Marisa Berkson Email & Phone Number

Norwalk, Ct, Us

Rochester, Ny, Us

• Lead a 15 Human Resources Business Partners team in developing and executing strategic plans for client accounts for a portfolio of 900+ accounts, corresponding to $20M in annual revenue.• Work with cross-functional teams to improve the client experience.• Establish and drive team initiatives to achieve projected targets outlined in the Area Key Performance Measures (KPMs).• Counsel and develop Human Resources professionals through programs, workshops, and other educational resources for personal and corporate advancement.• Ensure company service standards and product delivery meet/exceed expectations of Key Accomplishments (KPMs)• Elevate client experience by collaborating with multiple business units to monitor and ensure that processes support the expansion of sales, attainment of revenue targets, retention of existing clients, management of client revenue, and maintenance of quality service standards.• Devise strategies to incorporate Diversity, Equity, and Inclusion (DEI) training as a standard component of ongoing development.• Manage client relationships while driving the use of AI and other technology to maximize market infiltration.

• Provided consultation and guidance to senior leadership, and managers on various employment laws including ADA, FMLA, FLSA, EEO, and Title VII to ensure continuous regulatory compliance.• Maintained working knowledge of trends and changes in employment legislation, and conveyed state, and federal laws to clients to ensure compliance.• Delivered training on employment laws, hiring practices, performance management, conflict resolution, and workplace investigations.• Facilitated annual HR and business assessments to identify potential risks and areas of opportunities forimprovement.• Influenced managers and senior leaders to invest in human capital technology to improve efficiencies.• Developed appropriate strategies for business leaders regarding employee relations, corrective action, and performance issues.• Coached business leaders on the impact of wrongful termination and employee retaliation.• Acted as a liaison with branch, regional, and corporate offices to facilitate the resolution of client issuesregarding benefits, payroll, human resources, unemployment, and safety.• Used data analytics for research to influence and drive results.• Coached clients by conducting thorough investigations into employee complaints, resulting in decreased workplace misconduct incident

Cleveland, Oh, Us

Created and implemented HR department for newly acquired Parker Hannifin company, ensuring compliance with corporate standards while delivering HR policies and benefits to employees, fostering camaraderie, and implementing programs to improve morale.