Marisa Serrano Email & Phone Number

San Francisco Bay Area

• Envisioned, created collateral (press release, pitch, media list), and executed over 100 proactive media campaigns on behalf of education clients, garnering placements in key outlets such as Education Week and The Hechinger Report.• Supported strategic communications work on behalf of clients, including messaging, target audiences, communications calendar and social media.• Promoted the LC business and brand by running social media channels, releasing the company newsletter and creating collateral while managing intern program, all-staff meetings and key company systems.

San Francisco Bay Area

• Completed rigorous, competitive business immersion program that specializes in training recent graduates.• Learned design thinking principles, rapid prototyping, business intelligence and communications, and personal effectiveness.• Immediately applied these skills in a real-world business challenge for Facebook, where we worked with the product team to improve the user experience. In a team, analyzed data from Facebook, customers, and competitors to come up with a scalable solution. Created and gave professional presentation of this solution for the product team at Facebook Headquarters.

Waterville, Maine

• Learned specialized skills in Colby’s “Tutoring Writing in Theory and Practice” course, and immediately used these techniques to help peers improve their overall writing skills.• Worked one-on-one with students in hour-long sessions on specific written assignments. • Read through student’s paper or report with them, providing insight into concerns such as thesis, organization, and overall flow and logic of the paper from an outside perspective. • Worked as a Writing Fellow for a specific course, assisting the professor and providing peer tutoring to the students. This format allows for more in-depth workshops, because the professor’s specific expectations for each assignment are clear. Other tasks included: leading prewriting and brainstorming sessions, conducting grammar reviews, making presentations on documentation and citation, and supervising peer review groups in class.• Attended weekly meetings concerning the management and efficiency of the Center, and how it can be used to better serve the Colby community as a valuable writing resource.

Wellesley, Massachusetts

• Spent three consecutive summers working for the Special Education department of the Wellesley Public School system.• Worked with confidential student files: filing, reorganizing, and making copies.• Sent out mailings, both individual (IEPs, reminder letters, progress reports) and bulk (Procedural Safeguards information).• Answered phones, screened calls, took messages.• Input student data into Microsoft Excel spreadsheets; organized data as needed.• Covered the position of Receptionist and Registrar of the school system for two weeks. Tasks included: answering and forwarding all calls, directing visitors, and collecting the necessary documentation for new students to register for school.

Bachelor’S Degree, English

Activities and Societies: Colby Outing Club, iPlay sports, Farnham Writers' CenterDistinction in the English major Philosophy minor.

Spanish, Journalism

I studied in Barcelona for the fall semester. While there, I took an advanced-level Spanish course, which (along with near-full immersion.

High School

Activities and Societies: String Orchestra, Tennis Team, "Hilltopper" Newspaper