Marisa Sontag, Mba Email & Phone Number

Kelowna, Bc, Ca

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Developed a PMO implementation plan and strategy encompassing industry standards that fit the company’s business practices.Collaborated with each business unit on determining the structure of the PMO, and correlated the structure with their client’s needs.Developed pricing based on the client type and price sensitivity.Achieved buy-in from business units to integrate PMO into their teams. Developed KPIs to measure successful project management.

Kelowna, British Columbia, Canada

Developed procedures, policies and processes that comply with industry-specific legal requirements and best practices using Business Process Management methodsConducted Project Management training program following the Project Management Body of Knowledge (PMBOK)Successfully implemented GO NO GO, change order management, contract negotiations, accounts receivable procedure etc. Led the integration of acquisitions and mergers ensuring that the new team members are integrated into IT, Marketing, Operations, Culture etc.Created collaboration between the finance department and operations to increase project profitability and improve accounts receivable through the development of a Project Management Office (PMO).

Kelowna, British Columbia, Canada

Guided peers through their divisional process development utilizing the Plan, Do, Check, Act cycle (PDCA) process improvement methodologyCreated a tool called the Process Development Matrix (PDM), which was used to help ensure accountability for completing the processes that the leads beganHeld Leads accountable for the success of their Processes by assigning Key Performance Indicators (KPI’s) and monitoring effectivenessLeveraged methodologies from the Scaling-up, Rockefeller Habits, by managing the Process Accountability Matrix (PAM)Successfully co-lead the acquisition integration of Omega and Associates Engineering into Ecora

Kelowna, British Columbia, Canada

Mastered configuration and leveraged the functionality of the Deltek Vantagepoint Enterprise Resource Planning (ERP) System in less than half a yearRestored Ecora’s data integrity after a failed data migration by developing and implementing processes and procedures that align with Deltek’s functionalityDeveloped helpful project management reporting and KPI metrics, including budgeted cost versus actual cost, project revenue, project profit, and accounts receivablesTraining peers on how to leverage the functionality of the ERP system

Kelowna

Developed a marketing plan for a start-up businessExecuted on promotional codes and obtained distributors through veterinarians and pet stores

Calgary, Canada Area

✓Implemented Quality Control System to adhere to the best quality, and improved mistakes recognized by customers by 90% and significantly improved customer loyalty.✓Determined the most beneficial modules in the Enterprise Resource Planning (ERP), and trained employees in a group setting, which improved the flow of communication from the customer to the shipping department. ✓Analyzed sales data and developed reports, by creating charts and tables in Microsoft Excel, which indicated the most profitable industries and allowed the company to target the industries that were steady during the recession. ✓Discovered differentiation strategy by conducting market research through customer satisfaction survey that reached 60% of our clientele. ✓Successfully integrated a dashboard into business processes, facilitating planning and scheduling for Sales and Operations, decreasing late deliveries by 27%.✓Interviewed and supported colleagues, incorporating Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software into daily tasks to improve their understanding of how the systems operate together. ✓Recognized as the go-to person for subject matter and organizational expertise, offering sound and informed advice on job processes, relationship management, operational efficiency, conflict resolution, and scheduling.

6060 86Th Avenue Se

Preformed a cost-benefit analysis to advise General Manager on new investment opportunityCreated work orders, issued payable and receivables generated purchase orders using the Global Shop Enterprise Resource Planning (ERP) systemAssisted sales, by identifying the order of services based on blueprints and developed work orders

Calgary, Canada Area

✓ Developed visually pleasing brochures that featured our company's branding. ✓ Developed listing briefs, ensuring content was concise, clear, and captivating.✓ Posted listings through a custom database (Microsoft Access).

Master Of Business Administration - Mba, Business Administration And Management, General, 3.5 Gpa

Activities and Societies: Online MBA program Strategic Management and Information Systems: ✓ Re-engineered business process using Business.

Bachelor Of Management - Bmgt, International Business/Marketing

Activities and Societies: Elected Member of the Management Students' Society 5 Days for Homelessness