On boarding Orientation Establish training curriculum and tools Conduct Intake Assessments Resource Coordination and referralsConduct Case Assignments and team monitoring Perform Interim Supervisory roleCrisis Intervention experienceExcellent verbal and written communication skills Knowledge of Microsoft Office/Teams Programs

Develop and implement a written, holistic PSCP for each participant that addresses physical, cognitive and behavior health needs. Completes CMI, ISP, and case management narrative at least annually or when there is a change in participant’s condition. Design the ISP to enable the participant to meet their needs, preferences, and goalsEnsure that participants receive services authorized in the ISP utilizing service providers of their choice by conducting monitoring visits and calls to review participants’ needs, goals, and outcomes.Document all activity conducted on behalf of a participant in a timely manner in HCSIS(under 60 waivers) or SAMS (over 60 waivers).Skilled in identifying problems and recommending effective solutionsKnowledgeable about Community Resources appropriate to client needsAbility to prioritize and/or multi-task as required Effective Customer Service and listening skills

Manage all facets of programming and service delivery by working collaboratively with Senior Living Community Develop and implement on-site programs to meet the needs of residents, including: • Adult education and job readiness, • Computer Literacy • Food Banks and Financial Literacy, and • Health & wellness programsConduct one-on-one case management services to support residents of the communityInput data to track case management progress, demographic information, and program outcomesKnowledgeable about Community Resources appropriate to client needsWorking with Senior Citizens and Adults with Disabilities in the Senior Living Community Effective Customer Service and Interpersonal Skills

Develop and implement a written, holistic Person-Centered Care Plan for each participant addressing physical, cognitive and behavior health needs. Completes CMI, ISP, and case management narrative annually or when there is a change in participant’s condition., in order to enable the participant to meet their needs, preferences, and goals.Provide participants with information and resources to obtain Home Modifications and Durable Medical Equipment when needed.Ensure that participants receive services authorized in the ISP utilizing service providers of their choice by conducting monitoring visits and calls to review participants’ needs, goals, and outcomesDocument all activity conducted on behalf of a participant in a timely manner in HCSIS(under 60 waivers) or SAMS (over 60 waivers).

Develop and implement a written, holistic Person-Centered Care Plan for each participant addressing physical, cognitive and behavior health Provide participants with information and resources to obtain Home Modifications and Durable Medical Equipment when needed.Ensure that participants receive services authorized in the ISP utilizing service providers of their choice by conducting monitoring visits and calls to review participants’ needs, goals, and outcomesDocument all activity conducted on behalf of a participant in a timely manner in HCSIS(under 60 waivers) or SAMS (over 60 waivers).On boarding Orientation of New Employeesin Case Management teamCreate and Maintain Training Curriculum including, but not limited to Training Manual, training tools, and Department procedures Effective Listening  and Problem-Solving Skills with keen attention to detailExcellent verbal and written communication skills including training content and presentation