Marissa Langley Email and Phone Number

- Manage digital marketing campaigns for approx. 200 clients including Website Management, Organic SEO, Directory Management, Facebook Management, and more.- Communicate with internal teams to complete tasks for clients- Provide value to each campaign proactively each month- Record information for each client in CRM System- Monitor client websites and make changes as requested- Answer a high volume of emails and phone calls - Conduct monthly phone calls with clients

- Responsible for set up and clean up of events.- Conduct ticket sales.- Responsible for money handling.- Promote Bella Love and rental spaces.- Provide superior customer service in order to deliver an outstanding experience that makes guests want to come back again.- Serve alcohol safely and responsibly.

- Facilitated and managed the on-boarding process for new clients.- Helped clients to develop and strengthen their brand identity.- Coordinated and executed various aspects of client projects with both internal and external teams to ensure needs and expectations of clients were successfully met.- Provided support and collaborated closely with clients and partners to lead projects from start to finish in order to deliver outstanding results and customer service.- Prioritized, managed, and completed multiple tasks and projects within a set time frame.- Recorded and tracked information for each client account in Zoho CRM Platform.- Obtained approval from client and executed monthly social media content. Including posting to Facebook, LinkedIn, and Twitter through the use of Facebook Business Manager, Hootsuite, and Zoho Social.- Obtained approval from client and posted monthly blog content using Wordpress websites.- Created and obtained approval from client for monthly newsletter. Scheduled each newsletter to be delivered through MailChimp. Additionally added new email contacts to the master list as needed. - Monitored each client website for issues and made minor changes as necessary. - Scheduled and conducted monthly calls to build relationships with clients. Acted as a strategic partner for clients.- Answered a high volume of emails daily with an average response time of less than three hours. - Thrived in a fast-paced work environment that demanded strategic thinking, a high-level of organization, and professional communication skills.

- Engage with customers face-to-face in order to generate leads.- Persuade prospective customers to schedule a free quote for home improvement projects.- Schedule a minimum of one lead every two hours.- Data entry of all new leads.

- Handled all inquires and situations at the Member Service Desk.- Acted in an approachable manner while providing friendly and courteous customer service.- Conducted facility tours.- Completed new membership transactions/sales including data entry of all necessary information.- Stayed up to date on all information pertaining to YMCA programs and events.- Registered members and non-members for various programs offered each session.- Answered phones politely and efficiently putting customers in contact with the correct employee when needed.- Managed money and completed audit at the end of each shift.- Maintained a neat and orderly front desk area at all times.- Obtained CPR & AED Certification.- Assisted members in the location and record keeping of lost property.- Ensured that supplies, class schedules, and other brochures were available at all times.

- Provided fundamental gymnastics instruction to youth ages 13 months to 16 years.- Provided sustained attention to students during class time.- Communicated with other instructors and acted as a team player to provide the best quality service.- Represented the YMCA in a mature and professional manner.- Obtained CPR & AED Certification.- Used safe spotting techniques to assist gymnasts in learning new skills.- Conducted assessments to clearly identify each gymnasts level.- Communicated with parents for questions and comments.- Tracked attendance.

- Provided fundamental gymnastics instruction to youth ages 13 months to 16 years.- Provided sustained attention to students during class time.- Communicated with other instructors and acted as a team player to provide the best quality service.- Represented Regal Gymnastics Academy in a mature and professional manner.- Obtained CPR & AED Certification.- Used safe spotting techniques to assist gymnasts in learning new skills.- Conducted assessments to clearly identify each gymnasts level.- Communicated with parents for questions and comments.- Performed basic money handling and office duties as needed. - Tracked attendance in Jack Rabbit.

- Traveled in assigned territory for high school visits and college fairs.- Planned and scheduled travel accommodations for ten weeks.- Recruited prospective students for Castleton University- Promoted Castleton University at high school visits and college fairs.- Served as the first point of contact and guidance for students seeking enrollment or more information regarding Castleton University.- Entered data for all new prospective students.- Demonstrated a high level of knowledge with regards to campus amenities, extracurricular activities, and educational programs.- Engaged with prospective students and their families in a friendly and courteous manner.- Represented Castleton University in a mature and professional manner.

- Supported the programs and activities for international students at Castleton University.- Assisted the ISO staff with daily operations.- Created and monitored a Facebook page for communication between international students and office staff.- Responded to a variety of needs and requests of international students.- Performed basic office administration duties.- Plan, coordinate, and chaperone international student excursions.

- Provided students with one-on-one help in Anatomy and Physiology, Microeconomics, and Macroeconomics.- Planned and scheduled tutoring sessions.

- Supervised residence hall for 90+ residents.- Promoted community and served as a liaison for campus and community resources.- Conducted monthly programs for residents focusing on academics, resources, and community.- Served on duty rotation.- Processed incident reports, room inventory forms, and roommate contracts.- Attended weekly staff meetings and monthly in-service meetings.

- Provided fundamental gymnastics instruction to youth ages 18 months to 16 years.- Provided sustained attention to students during class time.- Communicated with other instructors and acted as a team player to provide the best quality service.- Represented Cobra Gymnastics and Dance in a mature and professional manner.- Used safe spotting techniques to assist gymnasts in learning new skills.- Conducted assessments to clearly identify each gymnasts level.- Communicated with parents for questions and comments.- Performed basic cleaning duties as needed.- Tracked attendance.

- Completed internship focusing on event management. - Responsible for all facets of annual Career Fair.- Tracked and Organized all registrations- Corresponded with all vendors and recruiters. - Managed and updated database.- Created and executed all advertising. - Responsible for facilitating and helping with set-up and breakdown of event. - Welcomed and interacted with 70+ recruiters and vendors.

- Assisted Director in all facets of career planning.- Managed and updated database- Responsible for class, workshop, and special event preparations. - Conducted research as requested.- Corresponded with campus community regarding career information.- Performed basic administrative duties.

- Conducted surveys via outbound phone calls. - Typed accurate responses to survey questions.- Communicated in a professional and friendly manner.