Marissa Sensabaugh Email & Phone Number

Madison, WI, US

Greater Madison Area

• Oversee operations of two high-volume studios in Brookfield, WI, and Madison, WI
• Manage day-to-day activities, ensuring efficient studio performance and client satisfaction
• Ensure nurse training is current and up-to-date, advocating for professional development
• Create unique, memorable client experiences through personalized service
• Manage payroll balance and percentage alignment for both locations
• Lead ongoing training and development initiatives for management and staff

Madison, Wisconsin, United States

• Led a high-performing store, achieving 14/14 months of sales growth and hitting bonus targets 10/14 months
• Promoted key team members, including Assistant Store Manager to Assistant Visual Manager, and Stylist to Senior Stylist
• Utilized company metrics and sales tools to strategically drive team focus and exceed goals
• Provided in-the-moment coaching and developed a strong, sales-driven culture through leadership by example
• Ranked #15 company-wide for percent-to-last-year sales in November and #8 in December
• Increased annual store revenue from $1.3M to $1.6M in the first year

Madison, Wisconsin, United States

• Executed floorset changes according to company standards, ensuring visual merchandising aligned with brand expectations
• Supported supervisors in decision-making during floorset adjustments and changes
• Trained new associates on floorset procedures and best practices, fostering efficient team collaboration
• Assisted in stock management, register operations, and salesfloor duties as needed

Madison, Wisconsin

• Led a fast-paced sales floor, consistently meeting sales targets and driving store performance
• Analyzed business metrics to quickly adapt and implement strategies for tangible sales growth
• Recruited, hired, and trained new talent, ensuring adherence to company standards and operational excellence
• Developed and coached team members to maximize their strengths and deliver exceptional customer service
• Managed payroll, scheduling, and staffing flexibility to meet business demands
• Oversaw brand experience creation through the execution of marketing initiatives, visual merchandising, and product flow

Madison, Wisconsin Area

• Enhanced customer experience by leveraging product knowledge to recommend relevant products and solutions
• Provided exceptional customer service, ensuring a positive shopping experience and win-win solutions
• Excelled in multitasking and team collaboration to maintain store performance and customer satisfaction

Madison, Wisconsin, United States

• Utilized last year’s KPIs, top ten products, sales forecasts, and talent analysis to create optimal schedules and drive store success
• Conducted weekly leadership meetings and one-on-one touch bases to support the developmental growth of leaders
• Elevated store performance from last in the district to #1 in the district and #2 in the region for January 2023
• Hired and trained three supervisors, internally promoting one to sales lead, contributing to the development of a strong leadership pipeline
• Increased store staffing from 27% to 100% in just three months through effective recruiting and talent management
• Led by example in driving sales, ensuring the team was motivated and aligned with company objectives

Madison, Wisconsin, United States

• Analyzed business metrics daily to drive successful store performance and meet business goals
• Regularly evaluated key performance indicators (KPIs) to identify training needs and focus on underperforming areas
• Utilized sales trends and KPIs to ensure optimal scheduling, placing the right team members in key areas to maximize sales
• Recruited and hired external candidates for Assistant Store Manager and Key Holder positions, and developed internal talent for promotions
• Fostered an inclusive, high-performing store atmosphere, coaching the team on sales-focused behaviors to increase conversion and average dollar sales (ADS)
• Successfully elevated the store from Tier 2 to Tier 1 within four months

Madison, Wisconsin, United States

• Supported brand decisions and merchandising strategies to improve product flow and enhance customer experience
• Assisted in the execution of floorsets and visual merchandising, ensuring alignment with brand standards and sales goals
• Provided in-the-moment coaching and feedback to sales associates to optimize store performance

Madison, Wisconsin Area

• Greeted customers and engaged in discovery conversations to understand their shopping needs
• Built strong customer connections, offering personalized recommendations to increase average dollar sales (ADS) and units per transaction (UPT)
• Ensured store recovery at closing to maintain visual merchandising standards and readiness for the next business day

Morgantown, WV

• Managed inbound phone calls, directing inquiries to appropriate departments or individuals to ensure smooth office communication
• Maintained the scheduling log for the Morgantown location, ensuring efficient coordination of appointments and meetings
• Conducted outbound calls to clients for machine meter readings to ensure accurate leasing agreements and billing
• Accurately input data for customer billing, streamlining invoicing processes and maintaining up-to-date records

Bachelor Of Arts - Ba, Multi-/Interdisciplinary Studies, General

Activities and Societies: Pi Beta Phi sororityMinors: Child Development, Disabilities, and Special Education

Undecided, Freshman

Activities and Societies: Cheerleading TeamCompleted Freshman year and transferred out to WVU Sophomore - graduation.

Speech-Language Pathology/Pathologist, Post-Baccalaureate Program

Completed one semester.