Scheduling, making phone calls, coaching and training, customer serviceSeeing a consistent number of clients per week, building both professional and personal relationships based on communication, trust and client satisfactionConsistently and successfully reaching target goals with sales and client retentionAssisting in social media content, marketing materials and emails, writing and proofreading promotional, educational and informative material

Overseeing projects and products from concepts to final stages, including but not limited to client meetings, creating artwork, building presentations, research, sketches, quoting jobs and building estimates while remaining cost effective, obtaining approvals, ordering and tracking supplies, working with vendors, printing and post-production processesConsulting directly with clients and building relationships via in person meetings, phone calls and email to ensure satisfaction and constant work flowResearching retail client bases and creating pitches for products based on possible fits for their specific needs and budgetDesigning consumer related art pieces to be mass produced and sold in retail stores including Art Van Furniture, Gardner White, GM, Ace Hardware, and Delaware North CompaniesCustomer service, coaching and training, managing employee schedules, scheduling meetings and jobs, QuickBooks invoicing, building quotes

Directing and overseeing preproduction, production, and post-production for two prominent and award winning 300+ page community directories that are delivered to over 30,000 homes and businessesResponsible for completing a multitude of design and production projects, often working on several projects at the same time, from concept to final production such as program books, catalogs, postcards, letterheads, brochures, business cards, logo designs, branding packages, banners, invitation packages, Facebook posts, email blasts, direct mailers, online banners and ads, etc.Working directly with over 50 clients to ensure their company was being represented in the best way possible, while remaining cost effective, resulting in optimal branding solutionsOverseeing and teaching employees on design solutions, program operating, cost research and quotes, and overall company operating systemsCreating and implementing company policies, including project write ups and price quoting processes, resulting in organization, strong communication, and meeting deadlinesWorking directly with clients while maintaining a professional and polite attitude

Worked in many different departments, including sales, customer service, and inventoryPromoted to full time employee in 2011Store artists - responsible for designing signage, decorating the chalkboard, and painting pieces in the break room