• Directed efforts to identify issues and drive improvements in production machine learning/AI system, which led to a 0.5-1% improvement in conversion rate and a 1.5-2% improvement in revenue per visitor.• Spearheaded the development of an in-house analytics platform and made modifications to the statistical methods used to increase efficiency and scalability, reducing analysis turn-around-time by 96%. • Created automated, self-service analyses that grew our ability to prove value from… Show more • Directed efforts to identify issues and drive improvements in production machine learning/AI system, which led to a 0.5-1% improvement in conversion rate and a 1.5-2% improvement in revenue per visitor.• Spearheaded the development of an in-house analytics platform and made modifications to the statistical methods used to increase efficiency and scalability, reducing analysis turn-around-time by 96%. • Created automated, self-service analyses that grew our ability to prove value from 5% of our clients to 100% on a weekly basis.• Owned the vision and product roadmap for Analytics. • Managed a team of Data Scientists and Analysts, with a focus on improving their long-range planning and research skills. • Led and participated in multiple cross-functional teams. Collaborated extensively with Sales, Customer Success, Data Engineering, Product, Design, and Delivery teams. Show less

• Managed two separate and distinct teams. One team focused on identifying and resolving issues in the production machine learning performance. The other team focused proving value and ROI to customers.• Created, maintained, and improved the Matched Cohort Analysis (MCA). MCA enabled customer success to meet goals of 100% net retention/ARR.• Collaborated with the Customer Success and Sales teams to directly talk with current and prospective clients regarding value, ROIs, and relevant… Show more • Managed two separate and distinct teams. One team focused on identifying and resolving issues in the production machine learning performance. The other team focused proving value and ROI to customers.• Created, maintained, and improved the Matched Cohort Analysis (MCA). MCA enabled customer success to meet goals of 100% net retention/ARR.• Collaborated with the Customer Success and Sales teams to directly talk with current and prospective clients regarding value, ROIs, and relevant research analyses and findings.• Provided guidance, mentorship, and feedback to team members on analyses, research problems, data cleaning, data visualizations, and communications. Show less

• Managed a team responsible for our recommendation quality, and finding and fixing errors in our underlying data used in production machine learning systems.• Led end-to-end team management processes, including recruitment, team development, and performance management.• Conceptualized and initiated the development of an innovative software package which made it easier to diagnose problems, standardized data access, and reduced time spent on investigations. Guided the team to create… Show more • Managed a team responsible for our recommendation quality, and finding and fixing errors in our underlying data used in production machine learning systems.• Led end-to-end team management processes, including recruitment, team development, and performance management.• Conceptualized and initiated the development of an innovative software package which made it easier to diagnose problems, standardized data access, and reduced time spent on investigations. Guided the team to create automated workflow to proactively find and fix errors. • Developed custom tools and cross functional business processes to support, explain, and optimize production machine learning. Show less

• Investigated errors in the data utilized by the production machine learning system, and provided solutions and fixes.• Answered questions from clients about how our machine learning/AI system worked, provided explanations for unexpected results, and communicated the resolutions.

• Analyzed and visualized time-frequency information extracted from EEG data• Employed Multitaper Time-Frequency Transformations, Wavelet Analyses, Fast Fourier Transforms• Performed Cluster-Based Permutation tests on multi-dimensional datasets • Reviewed journal articles (e.g. Brain Research, Neuropsychologia, Psychophysiology, Scientific Reports)

• Created novel experimental paradigms to delineate the cascade of neural processes in selective attention• Created an end-to-end data acquisition and analytics solution to capture and analyze data• Analytic pipelines included noise removal (ICA), signal isolation (deconvolution), extraction of behavioral data, and statistical analysis on behavioral and physiological outcome measures• Published findings in top-tier, peer-reviewed psychology and neuroscience journals• Trained ~7… Show more • Created novel experimental paradigms to delineate the cascade of neural processes in selective attention• Created an end-to-end data acquisition and analytics solution to capture and analyze data• Analytic pipelines included noise removal (ICA), signal isolation (deconvolution), extraction of behavioral data, and statistical analysis on behavioral and physiological outcome measures• Published findings in top-tier, peer-reviewed psychology and neuroscience journals• Trained ~7 undergraduate/graduate students in experimental design, data acquisition, and data analysis• Awarded NSF Graduate Research Fellowship 2010 (granted to <17% of applicants)• Conveyed complex technical information regarding experimental design and signal processing analyses to students with no technical background in a Brainwaves and Cognition class Show less

• Discovered Event-Related Potentials reflecting focusing of attention to auditory stimuli (N2ac, LPCP)• Organized, created materials, and helped train participants at the UC-Davis ERP Boot Camp- 2008,2009• Prepared, modified, and amended consent forms, reviewed by the IRB (Institutional Review Board)