Marissa Grimes Email & Phone Number

Arnold, Maryland, United States

Severna Park, Maryland, United States

• Answered multi-line phones and handled schedules for multiple providers. Answer telephones, screen calls and forward messages
• Reviewed account reconciliations and resolved discrepancies to maintain record and account accuracy
• Maintained general ledger and chart of accounts, performed accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of financial statements
• Creation and organization of company comprehensive daily reports
• Created and presented treatment plans according to provider diagnosis, educated patients on diagnosis, and coordinate all financial responsibilities for patients

Annapolis, Maryland, United States

• Worked directly with physicians and staff to complete daily tasks to provide superior services.
• Delivered exceptional customer service through direct communication with clients and team members
• Managed the schedule of those supported; schedule meetings and made travel arrangements
• Prepared and prioritized calendars and correspondence
• Developed administrative processes to achieve organizational objectives and improve office efficiency
• Reviewed patients medications and health history to determine pre-admission testing for surgery, obtain appropriate medical and cardiac clearance

Annapolis, Maryland, United States

• Assisted patients with checking in and out, scheduled appointments, insurance verification, self-pay, and pre-authorizations
• Collected payments, issued receipts and updated accounts to reflect new balances
• Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
• Optimized patient satisfaction, provider time, and treatment room utilization
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
• Worked daily reports as set by practice manager

Severna Park, Maryland, United States

• Provided excellent service to ensure and enhance customer satisfaction
• Confirmed and set up equipment needs as contracted and followed through with proper and timely set up and execution of events. Which included placing tables and chair preparation, decor items, dishes at the buffet area.
• Serve food and alcoholic/non-alcoholic beverages according to outlined service standards

Education record

High School Diploma