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Marissa L. Reed, Ccxp Email & Phone Number

Design Operations- Senior Design Program Manager at Twitch
Location: San Francisco Bay Area, United States, United States 9 work roles 2 schools
2 work emails found @expedia.com 2 phones found area 602 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 2 phones

Work email m****@expedia.com
Direct phone (602) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Twitch
Role
Design Operations- Senior Design Program Manager
Location
San Francisco Bay Area, United States, United States

Who is Marissa L. Reed, Ccxp? Overview

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Quick answer

Marissa L. Reed, Ccxp is listed as Design Operations- Senior Design Program Manager at Twitch, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at expedia.com, phone signal with area code 602, and a matched LinkedIn profile for Marissa L. Reed, Ccxp.

Marissa L. Reed, Ccxp previously worked as Design Operations- Senior Design Program Manager at Expedia Group and Senior Service Designer at Delta Dental Ins.. Marissa L. Reed, Ccxp holds Master Of Public Administration (M.P.A.), Executive Leadership Development from Drake University.

Company email context

Email format at Twitch

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*@expedia.com
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AeroLeads found 2 current-domain work email signals for Marissa L. Reed, Ccxp. Compare company email patterns before reaching out.

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Profile bio

About Marissa L. Reed, Ccxp

Transforming organizations at scale through the art of service design. I specialize in systems thinking, helping to bridge gaps, overcome operational challenges, and identify efficient, impactful strategies that harmonize people, processes, and technology. Certified Customer Experience Professional (CCXP)With 14 years of dedicated experience in operations management and business transformation across technology and healthcare sectors, I excel in driving progress by thoroughly assessing business systems and services, crafting strategic organizational change initiatives, and steering their adoption and accountability measures.My core competency lies in collaborating closely with stakeholders to identify growth opportunities and meticulously re-engineer processes with a focus on human-centered design. This approach not only boosts employee engagement but also significantly enhances customer satisfaction, contributing to a cohesive and vibrant corporate culture. Through my strategic and empathetic leadership, I am committed to elevating business operations and delivering exceptional experiences that resonate with both employees and customers alike.

Listed skills include Nonprofits, Public Speaking, Leadership, Program Development, and 55 others.

Current workplace

Marissa L. Reed, Ccxp's current company

Company context helps verify the profile and gives searchers a useful next step.

Twitch
Twitch
Design Operations- Senior Design Program Manager
Website
forebears.io
AeroLeads page
Company profile
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9 roles

Marissa L. Reed, Ccxp work experience

A career timeline built from the work history available for this profile.

Design Operations- Senior Design Program Manager

Current
Twitch

San Francisco, California, US

May 2024 - Present

Design Operations- Senior Design Program Manager

Expedia Group

Seattle, WA, US

In partnership with a truly inspiring senior leadership team, I brought our XD team’s customer-centric focus to the broader product and engineering organization, using service design to knit our cross-functional processes closer together.✔ Redesigned our quarterly planning process: I journey mapped and rebuilt our planning flow to ensure our design team.

Feb 2022 - May 2024

Senior Service Designer

Delta Dental Ins.

San Francisco, California, US

Mar 2021 - Feb 2022

Customer Experience (Cx) Strategist

Delta Dental Ins.

San Francisco, California, US

I worked alongside the VP of Customer Experience to drive experience strategy and operations, with a goal of improving CSAT, CES, and NPS, using quantitative and qualitative measures to understand customer needs, visualize customer journeys and internal systems, then develop and execute large-scale programs to reshape relationships.✔ Voice of the Employee.

Oct 2018 - Mar 2021

Contractor

Salesforce

San Francisco, California, US

Sep 2018 - Oct 2018

Senior Manager, Programs & Operations

New Pathways For Youth

Phoenix, Arizona, US

I partnered with the CEO to optimize internal operations, including service delivery, event coordination, and success metric tracking for our youth mentorship program.✔ Aligned personnel and processes more effectively, resulting in substantial enhancements in key performance indicators, increasing staff and customer satisfaction to the top third.

Aug 2017 - Aug 2018

Senior Manager, Programs & Operations

Sunshine Residential Homes, Inc

Glendale, Arizona, US

As an executive team member, I led operations, planning and resource allocation, and internal programs at a government-contracted agency managing residential homes for youth in foster care.✔ Drove change management, training and development, quality assurance, and risk management initiatives to ensure effective youth care and ensure federal compliance.✔.

Nov 2012 - Jul 2017

Customer Support & Guest Services

Various
Jan 2004 - May 2011
Team & coworkers

Colleagues at Twitch

Other employees you can reach at forebears.io. View company contacts →

FB Flavien Bessede Flavien Bessede Colleague at Twitch San Francisco, California, United States, United States View → KS Kelsy Stone Kelsy Stone Colleague at Twitch Atlanta, Georgia, United States, United States View → JA Jarrett Arnold Jarrett Arnold Colleague at Twitch Madison Heights, Michigan, United States, United States View → MJ Mitchell Jacobs Mitchell Jacobs Colleague at Twitch West Hollywood, California, United States, United States View → BC Bryan C. Bryan C. Colleague at Twitch San Francisco, California, United States, United States View → BH Ben Hirsch Ben Hirsch Colleague at Twitch San Francisco, California, United States, United States View → AZ Andrew Zheng Andrew Zheng Colleague at Twitch San Francisco, California, United States, United States View → MH Mandy Han Mandy Han Colleague at Twitch New York, New York, United States, United States View → TP Tony Paske Tony Paske Colleague at Twitch San Francisco Bay Area, United States, United States View → LM Lili Mcdonald Lili Mcdonald Colleague at Twitch Boston, Massachusetts, United States, United States View →
2 education records

Marissa L. Reed, Ccxp education

Master Of Public Administration (M.P.A.), Executive Leadership Development

Drake University

Communication Studies

University Of Iowa
FAQ

Frequently asked questions about Marissa L. Reed, Ccxp

Quick answers generated from the profile data available on this page.

What company does Marissa L. Reed, Ccxp work for?

Marissa L. Reed, Ccxp works for Twitch.

What is Marissa L. Reed, Ccxp's role at Twitch?

Marissa L. Reed, Ccxp is listed as Design Operations- Senior Design Program Manager at Twitch.

What is Marissa L. Reed, Ccxp's email address?

AeroLeads has found 2 work email signals at @expedia.com for Marissa L. Reed, Ccxp at Twitch.

What is Marissa L. Reed, Ccxp's phone number?

AeroLeads has found 2 phone signal(s) with area code 602 for Marissa L. Reed, Ccxp at Twitch.

Where is Marissa L. Reed, Ccxp based?

Marissa L. Reed, Ccxp is based in San Francisco Bay Area, United States, United States while working with Twitch.

What companies has Marissa L. Reed, Ccxp worked for?

Marissa L. Reed, Ccxp has worked for Twitch, Expedia Group, Delta Dental Ins., Salesforce, and New Pathways For Youth.

Who are Marissa L. Reed, Ccxp's colleagues at Twitch?

Marissa L. Reed, Ccxp's colleagues at Twitch include Flavien Bessede, Kelsy Stone, Jarrett Arnold, Mitchell Jacobs, and Bryan C..

How can I contact Marissa L. Reed, Ccxp?

You can use AeroLeads to view verified contact signals for Marissa L. Reed, Ccxp at Twitch, including work email, phone, and LinkedIn data when available.

What schools did Marissa L. Reed, Ccxp attend?

Marissa L. Reed, Ccxp holds Master Of Public Administration (M.P.A.), Executive Leadership Development from Drake University.

What skills is Marissa L. Reed, Ccxp known for?

Marissa L. Reed, Ccxp is listed with skills including Nonprofits, Public Speaking, Leadership, Program Development, Time Management, Editing, Leadership Development, and Problem Solving.

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