Plan, direct, or coordinate the operations of public or private event hosted at the venue. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials. Keeping a public professional appearance throughout the events.

-Register guests and assign rooms - accommodate special requests whenever possible in a convention style downtown property with 937 rooms. -Knowledge in the reservations department. Takes same day reservations and future reservations when necessary. -Trains, cross –trains, and retrains some front office personnel. -Running a variety of reports for the Front Office Management Team and assisting them when possible.