Marisa Cardenas Email & Phone Number

Tallinn, Ee

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

• Leading and coaching a team of 4 staff to meet and exceed targets in Spain and Portugal• Managing strategy planning, execution, process optimization, forecasting, and reporting• Contributed to various software development projects to improve processes• Working with developers and assisting in testing (Amazon Connect, Salesforce Tools)• Coordinating with the office in Spain for the improvement of processes and operations• Accomplished to be the top-performing team in a company’s Business Unit in 2021• Developed tools for Salesforce, improving work efficiency by 80% of saving days of work• Launched The Amazon Connect project in only 2 months for 15 users in 3 countries• Pioneered a product bundle that doubled the win rate and represented over 70% of sales

Bangkok, Bangkok City, Thailand

• Managed a team of 4 employees, and ensured financial sustainability of the office• Led product development cycle for tailored Game Portals, Mobile Wallets, and VDO portals• Managed projects’ KPIs with focus on users’ acquisition, revenues, and profit generation• Worked closely with the Software Development and Creative Teams to implement different projects, and handled integrations with Telco’s Direct Billing API to launch digital services • Initiated and launched 3 new Digital Services with AIS and Rabbit Line in 6 months• Optimized existing projects, increased user acquisition, from 100 to 1,000 users in a month• Increased monthly revenues from THB 1.000 to THB 100.000 for existing assignments

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Led country expansion, opened offices, hired staff in Pakistan, Myanmar, and Bangladesh• Launched 30+ digital services, led API integration for Telcos, made €10.000/mo per service• Worked with marketing team to optimize digital services performance and user acquisition• Pitched to leading Telco corporations, and worked with software team on implementation• Built new HTML- and App-based products together with the software and creative teams• Developed project plans and ensured their development and execution due to deadlines• Evaluated the financial sustainability and profit of the managed services

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Led sales team to achieve targets and increase sales by 220%, and strategic partnerships• Managed product and sales strategies for 6 different cities and 11 local offices • Cooperated with other AIESEC offices and launched projects with India and Taiwan

Peru

• Managed a team of 6 Vice-Presidents and coached them in strategy and execution • Grew operations by a 60% and financial reserves by 300%, improved results by 75%• Organized a Youth Leadership event for 400 people and 20 sponsors

West Dover, Vermont, Usa

• Top Incentive Earner in the Winter Season in 2010-2011

Master Of Science - Msc, E-Governance Technologies & Services

Bachelor In International Business Administration