Maritza Mora Email & Phone Number

• Responsible for the internal administration and management of customer exclusive projects for a leading pop culture lifestyle brand; cultivate and nurture strong relationships with key decision makers and influencers.
• Serve as a trusted client advisor; manage customer relationships with an emphasis on driving growth, satisfaction, and retention.
• Continuously review project milestones and attend key project management sessions to ensure compliance with service agreement terms/customer contracts; monitor all deliverables to ensure adherence to customer deadlines.
• Utilize customer management tools to track customer communication, issues, and metrics.
• Oversee order management operations, including supporting sourcing, purchasing, contracts, and procurement; submit customer item set-ups and manage vendor central portals for major clients including Amazon U.S., Amazon.
• Assist in the development, implementation and monitoring of the Sales support strategy, policy, and procedures.

• Coordinated and managed competitive pricing, presentation, preparation, and production of licensed and generic apparel goods for an apparel industry leader.
• Established strong personal relationships with clients to build lasting, ongoing business.
• Led vendor/client correspondence for day-to-day operations and streamlined communication internally.
• Liaised between internal departments; tracked project developments from inception through completion.
• Meticulously maintained Work in Progress (WIPS) reports, Timing & Action calendars, key sheets, and project folders to align collaboration/teamwork and deliver projects on time.
• Entered and managed sales orders from creative kickoff through shipment to customer.

• Procured a variety of materials including fabric, leather, foam, composites, adhesives, thread, and tools for a provider of uncompromising aircraft cabin interior furnishing, interior and exterior detailing, and.
• Coordinated production operations in accordance with material, labor, and equipment availability.
• Developed production schedules to ensure attainment of production deadlines.
• Prepared status and performance reports and resolved production issues.
• Evaluated supplier and quality timeliness.
• Monitored material supply flow; proactively identified and/or forecasted any potential shortages or bottlenecks.

Bachelor Of Science - Bs, Business Administration And Management, General Business

Associate’S Degree, Business Administration