Maritza Van Niekerk Email and Phone Number

DUTIES: Quoting and create itineraries and proposals for a FIT request. Capture and confirm bookings in Tourplan. Negotiate with suppliers for better rates, cancellation policies and FOC. Find new suppliers that offer a good service and better rates. Follow up on quotes that have been send out. Successfully run FIT bookings. Handling the 24hour emergency phone on roster basis. Secure business and effectively cost products. Understand the market and margin control. Build up and maintain agent /… Show more DUTIES: Quoting and create itineraries and proposals for a FIT request. Capture and confirm bookings in Tourplan. Negotiate with suppliers for better rates, cancellation policies and FOC. Find new suppliers that offer a good service and better rates. Follow up on quotes that have been send out. Successfully run FIT bookings. Handling the 24hour emergency phone on roster basis. Secure business and effectively cost products. Understand the market and margin control. Build up and maintain agent / supplier relationships. Source new products. Develop own sales strategy to secure more business through existing and new agents. Work closely to achieve goals. Instruct debtors to raise invoice. Reconcile supplier invoices for processing. Assist debtors’ clerk with invoicing/ collection queries. Participate in supplier training and workshops. Demonstrate good communication skills and customer care. Stay current on events and changes of suppliers and product. Travel on educational basis. Show less

Booking and Quoting travel agents with travel packages telephonically. Compiling travel packages for local,Regional and Indian Ocean Travel. Arranging hotel, flights, transfers, day tours, trains, and car rental for clients. Duties include quoting, processing booking, processing refunds, invoicing agents, attending training and site inspections and maintaining excellent customer service. Quoting system that is used is travel studio, fresh desk.

Reception, Switchboard, Web bookings, Car and Hotel booking( on Galileo and over the phone, Loading new Hotels onto the Quick Travel System, Sorting brochures, Domestic Flights, Revalidation, Reissuing, Assisting the Senior Consultants to get airlines on the telephone. Loading and updating front desk, back up-front desk. Print out daily Internet check ins, internet check in clients. Help clients with queries. Filing. Allocating Q’s to the consultants in the mornings. Put in APIS into the… Show more Reception, Switchboard, Web bookings, Car and Hotel booking( on Galileo and over the phone, Loading new Hotels onto the Quick Travel System, Sorting brochures, Domestic Flights, Revalidation, Reissuing, Assisting the Senior Consultants to get airlines on the telephone. Loading and updating front desk, back up-front desk. Print out daily Internet check ins, internet check in clients. Help clients with queries. Filing. Allocating Q’s to the consultants in the mornings. Put in APIS into the bookings. In the learning process to book regional flights. Show less

Reception, Switchboard, Web bookings, Car and Hotel booking, Loading new Hotels onto the Quick Trav System, Sorting brochures, backups, Domestic Flights (Galileo basic Knowledge