Respond to telephone inquiries, providing quality service to customers inquiring about the availability of products or status of orders. Listen attentively to caller needs to ensure a positive customer experience. Preparing domestic and international quotations for projects. Entering and processing new orders for field service and sales orders in a Macola System (Progression SQL Explorer) and printing out the orders. Sending out order acknowledgments to each customer via E-mail. Filing customer folders and sales representative contracts. Printing out proof of delivery for customers from the UPS system. Issuing RMA “Return Material Authorization” numbers to customers that need to send in items for repair.Access electronic and paper cataloging systems to look up product information and availability. Maintaining Inventory Management with correct pricing and part numbers. Purchasing new parts from vendors as customer requirement. Keeping up with the quote master for sales representatives. Printing out order status weekly reports of all items that are open and qualify them if needed.

Assisted in processing all accounts payable and receivable; ran checks; maintained knowledge of current financial aid regulations and procedures; met with school applicants to review financial aid options; collected tuition payments from students; handled school banking activities; maintained, ordered, and distributed book store inventory; assisted students with books, payments, or other student services issues; mailed bills to students; refund calculations for withdrawing students.