Marius Abrudan Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Bitdefender is the most successful Romanian IT company and a leading technology player in the global software security market. The company is developing, marketing and supporting a broad range of IT security products and services for both consumer and enterprise markets in over 100 countries worldwide.Key responsibilities:> creating and delivering Bitdefender product presentations for the Bitdefender Core Products used for the on-premise training of the Consumer Support teams (technical teams, commercial & retention teams, premium services - sales & delivery teams)> delivering advanced troubleshooting training for the Tier 2 teams in order to increase their real-time performance> creating training procedures for both technical & premium services teams for faster onboarding and integration of the new employees> gathering technical info from the on-premise teams for creating and maintaining technical documentation > delivering product trainings for the outsourcing teams (Bucharest & Skopje teams)> delivering product and troubleshoot hands-on trainings for Bitdefender country partners> creating specific technical content for partners in the e-Learning platform> designing the Support Center website for the Consumer Support and coordinate the implementation with the creative and online team (2017 project)

Bucharest, Romania

> configuring and debugging customer's computers> configuring mobile devices (smartphones and tablets) bussines ready> configuring email accounts + client interface> auditing IT infrastructure to potential and existing customers> installing and configuring operating systems + additional software for customers> delivering system solutions for our customers> delivering security solutions to our customers> cabling, debugging and configuring networks> web cpanel administration> remote and help-desk support of our customers> updating and maintaining company's website> equipment training for clients> creating advertising materials

București, România

> run product-centric demos at the LG booth in Baneasa Feeria, for promoting various LG products (Ultra HD 4K TV 84LM980V & 65LA970V, G Pad 8.3” V500 tablet)> raise awareness for the products in focus> accelerate the sales cycle and generate qualified leads> directing the consumers interested in acquiring the promoted products towards thechain stores of LG partners> reporting – provide information with regards to the activities of LG competitors inthe field, the reactions of customers to the products presented, identify consumer/customers complaints and escalade them to the Project ManagerAquired skills:> communication skills, ability to relate to people from different social categories> the ability to explore consumer needs, through careful listening, raising questionsand offering solutions, to persuade the companions to rethink their point of viewtowards a product or issue> the ability to adapt to unexpected situations arising in the interactions betweenconsultant and the potential customer> ability to quickly assimilate TV/audio/video product information > developing analytic skills

Alba Iulia

> webdesign and www.albatv.ro website maintenance> modifying website interface> improving content visibility> finding & fixing encountered bugs> installing / administrating wordpress platform> daily upload of video content and news text> uploading video content on the dedicated streaming channels> moderation of comments on the website and affiliate streaming channels> daily update of ALBA TV's news production on Facebook> adding/modifying commercials on the website> sharing albatv's facebook posts to other social networking groups> feedback and interaction with tv station viewers> cpanel database management skills> content management administration skills

Alba Iulia

> coordinating on-air TV playlist> recording TV shows> video montage on specific shows to be broadcasted> TV news recording (prompter, montage)> live TV shows assist> graphical interface assistant> studio preparation (lights, audio, camera position)> upload rendered TV shows on dedicated streaming channels> audio and video editing skills using Sony Vegas Pro> technical abilities working with video cameras and handling content> developing organising abilities

Alba Iulia

> coordinating and producing weekly IT TV show "Noutati de pe NET" [until July 2013]> reviewing latest IT gadgets, movies games and selecting latest IT news for the show> daily TV show [starting July 2013] (e.g. IT news show, gadget review)> elaboration and compilation of video and text material for the show> script composition and voice-over> sound editing using Adobe Audition> video editing and rendering using Sony Vegas Pro> over 90+ IT shows produced and broadcasted> producing TV shows in Altex Romania’s Alba Iulia store (reviewing Smart TVs,tablets, smartphones, games and movies)

Alba Iulia

> configuring / debugging / computer maintenance> partitioning / installing / configuring Windows XP, 7,8> installing aditional software (drivers, software programs, antivirus)> scanning and virus removal> maintenance and debugging printers> data backup for company's video archive> identifying and solving computer hardware (motherboard, graphics, memory)problems and warranty issues> data recovery due to accidental delete or formatting> network maintenance (switches & routers)> help-desk for specific issues

Alba Iulia

> news redaction> reports ellaboration (e.g. waste report on an adjacent county of Alba Iulia) > live transmission on important events (e.g. Romania’s National Day)> video editing and montage> voice-over> sound editingAquired skils and benefits:> over 150+ TV news and reports> abilities in collaborating with local administration personal> abilities involving solving local problems for the community> participating at important local events and local council meetings> personal satisfaction in seeing problems solved

Bachelor'S Degree, Information Technology

High School, Mathematics And Computer Science