Marius Pop Email & Phone Number

• Overseeing IAM (including EU Login) services, ensuring diverse levels of authentication and access control functionalities• Managing the Commission Enterprise Directory (CED), providing central authentication, access control, and directory facilities based on LDAP technology, through operational tasks as server management, replication, LDAP querying, indexing, troubleshooting, backup, restore, and schema updates• Linux administration, scripts bash, ksh, perl• Managing incident creation and resolution processes, proactive measures in response to monitoring alerts.

• Managed a 10-strong team of senior technical staff integrating new technologies and products into eApps’ offering• Introduced Agile methodologies, Kanban Boards, Gantt charts & Stash to eApps to improve the development process• Defined, planned, and implemented the migration of customers to an improved cloud management platform (OnApp)• Proactively created or improved software modules to integrate new applications with WHMCS to meet eApps’ needs• Designed, planned and implemented a DNS Manager based on PowerDNS, and wrote the front-ends in PHP and RoR• Designed and programmed the WHMCS module in PHP to integrate and automate the provisioning of Stackpath CDN• Maintained & improved critical systems such as WHMCS, R1Soft, Acronis, Zimbra and multiple WordPress and CMS installations• Linux servers configuration and administration for a large number of customers/servers, Red Hat expertise

• Managed and trained a 10-strong team to achieve all KPIs for Technical Support • Devised standards & policies, and embedded a culture of excellence • Carried out talent development resulting in numerous promotions• Forged partnerships with other departments to understand their needs• Monitored service data to identify and react to any changes in demand • Transformed the technical support function into a fully 24/7 service• Delivered solutions to enable the billing department to become 24/7 • Recruited staff from various time zones to cover the 24/7 functions• Helped staff with administration of local taxes• Organized annual company meetings

Bucharest, Romania

• Managed a wide range of projects for SME clients of Virtual Grup• Handled the full project lifecycle from planning to implementation• Consistently delivered to specification, within budget and timescale• Built and maintained hardware and configured LAN/WAN networks• Configured Linux servers for very high traffic, both web and email • Optimized applications and databases for the best performance• Carried out network administration, troubleshooting any issues• Programmed in languages: JavaScript, PHP, HTML, CSS and MySQL• Designed, developed and implemented OOP complex applications• Positioned in the top 1% on a website with 100k freelance coders