Mark Abbott Email & Phone Number

Warwick

Bluesky Interactive is one of the UK's leading digital marketing agencies for the automotive industry, specialising in web design and development, SEO, PPC marketing and social media.

Coventry, United Kingdom

PC and Server Hardware• PC system building to multiple supplied specifications, on time and with high quality level. • Providing Desktop Support to large client base, dealing with end user issues and working to targets.• Full PC System Auditing for asset protection and strategic planning purposes.• PC Maintenance and upgrade support including usage of relevant Health and Safety Regulations to protect staff and client base.• Preventative maintenance tasks to reduce cost of ownership for clients and protect asset values.PC and Server Software• Thorough usage of Microsoft Office applications in both professional and training capacity.• Bespoke system configuration through firmware, registry and use of policies to specific requirements for control of user accessibility.• Operating system reconfiguration and repair to rectify problem or security issues.• Configuration of mail clients and group policies to detailed levels.• Installation of Server software and backup configuration to reduce failure impact.• User account configuration in Active Directory, including Microsoft Exchange. Network infrastructure• Network infrastructure planning and implementation of configurations to required standard.• Recommending network protocols/topology and configuration of network equipment to provide expected level of performance.Customer Support and Service• Pre-installation site surveys to minimise problems on installations and ensure zero productivity loss.• Wide ranging experience in completing project tasks to tight deadlines.• Fault finding and structured testing to maximise rapid problem solving.• Providing extensive customer focussed attention to issues to keep customer impression high.

Coventry, United Kingdom

Rugby

Creare is a website design and SEO marketing company based in Rugby, Warwickshire operating throughout England and South Wales. Creare offer the full service including website video, ecommerce, marketing and graphic design.

Coventry, United Kingdom

During my education I undertook the position of a part time customer advisor to financemy studies. On finishing my qualifications I went on to take a full time position withinthe branch, whilst i was seeking employment in the Multimedia/Web Design field.The position involved working in a team, as well as independently. The company andposition was 100% focused, which enabled me to build on my confidence andCustomer interaction skills. Although it was a challenging task completing transactionsto strict deadlines, fulfilling these tasks made it a really rewarding aspect of the role.Other duties within this position included: stock taking, stock merchandising, customersales, warehouse picking, being a store key holder and also being a team leaderduring the Christmas season.

Hnd In Interactive Media

Nd Multimedia