Mark Ackermann Email & Phone Number

Wheeling, West Virginia, United States

Oversight of the agency’s general operations for all divisions.Monitor expenses, purchases and projects to ensure timely completion and financial responsibility. This may include controlling inventory, and monitoring budgeting requirements.Complete purchasing as necessary for a variety of agency programs. Work with members of management team to ensure both short and long term goals are implemented in regard to agency growth. Use best practices to support organizational goals. This may include improving policies and procedures to improve general productivity.Work with or oversee various departments in the short term in order to complete projects.Monitor and improve the efficiency of support services when applicable.Work with each division to ensure completion of physical plant requirents to meet licensing guidelines and accreditations. Complete regular walkthroughs of all agency owned or operated sites on a regular basis. Use technology to provide critical, relevant data to team to assist in overall analysis and comprehensive decision making.Maintain technology throughout the agency through a schedule of equipment replacement, monitoring the use of telehealth services, and ensuring that proper security measures are in place for virtual security. Serve as a member of the management team and participate in board meetings.Other duties as assigned.

Charleston, West Virginia, United States

Conduct on-site survey of long term care facilities; discuss survey procedures and practices with administrators and department directors.Observe resident care, collect and record objective data, review medical and other records, interview residents in a group or individually, evaluate policy and treatment or therapeutic services to determine accuracy and adequacy of program/service delivery.Review facility operation and management records, committee meeting minutes and related records, as well as resident personal funds accounts to determine compliance with regulatory requirements.Review organizational charts, personnel credentials and training records, policies and procedures to determine appropriate staffing levels and qualifications of staff to perform services.Tour the facility to evaluate compliance of the physical environment of areas such as resident treatment and living areas, as well as the kitchen and laundry.Evaluate social services, activities, recreation and resident rights issues to ensure quality of services and quality of life.Utilize laptop computer system to compile, document and record data and to print preliminary findings.As part of a survey team, discuss areas of non-compliance with team members.

Moundsville, West Virginia, United States

Work to facilitate Health Disaster Response Planning throughout Marshall County in partnership with emergency management and other partner agencies.Work with partnering agencies to increase emergency preparedness and response skills of health care providers, public health professionals, and others.Offering guidance, support and coordination to health care providers, local facilities and the general public.Managing limited health resources for the public good.Providing health information to the public by serving at the Health Department Public Information Officer through the COVID-19 Pandemic.Coordinating and managing large community events such as community scale COVID-19 testing and vaccination events providing service to up to 1200 people in any given day.Work with other Health Department staff to interpret and disseminate COVID-19 related guidance and instructions to businesses and the general public.

Wheeling, West Virginia

Directed the planning, coordination and updates for all aspects of the hospital Emergency Management Program and Emergency Operations Plan (EOP) including both internal and external event responses for 2 hospitals.Planned and executed all EOP training and exercise events in support of hospital preparedness while coordinating across the hospital staff.Served as the coordinator of the Environment of Care group completing weekly quality control rounds of the hospital inspecting all areas of the hospital to assure compliance with applicable standards for Joint Commission, health / safety and other applicable standards.Responsible for submitting and tracking all work orders issued through the Environment of Care Committee and reporting outcomes on quarterly basis.Worked directly with the Plant Operations and Engineering staff regarding life safety, fire and building codes for projects.Served in the role as the Chair of the Emergency Preparedness Committee and provided necessary project management and oversight for all emergency preparedness committee agenda items as needed.Served as the hospital representative to local, state and regional hospital preparedness and association committees as required.Served as the first line of supervision for the onsite security staff.Served as the hospital safety manager reporting directly to the hospital safety officer as needed.

Wheeling, West Virginia Area

SHIFT SUPERVISOR NORTHWOOD HEALTH SYSTEMSJULY 2012 - PRESENTProvide direct oversight and supervision of Crisis Unit Staff and Homeless Shelter staff ensuring compliance with all rules and regulations.Provide direct oversight to a team assigned to work local emergency room assessing those presenting with any type of psychiatric symptoms and finding appropriate placement or treatment options.Serve as the liaison with all state behavioral health hospitals for all commitments coming from a 3 county region.Assigned as the Regional Disaster Mental Health Coordinator.Primary liaison and treatment team member of the Northern Panhandle Treatment Court staff to assist with providing needed services for those in the program. Teach a weekly DUI Educational Class to those required to attend by WVDMV.Active member of the Crisis Stabilization Strategic Planning Team.

Wheeling, West Virginia Area

Responsible for all monthly, quarterly and annual accounting / financial reporting of the homeless shelter and grant programs.Collaborated with psychiatric and allied teams in treatment planning.Responsible for training and managing between 3 and 5 Case Managers and Care Coordinators and achieved significant improvements in their productivity.Assigned as the Regional Mental Health Disaster Coordinator. Prepared plans that outline operating procedures to be used in response to disasters/emergencies.

Mount Olive, West Virgnia

Counseled and aided inmates requiring assistance dealing with alcohol and drug abuse.Counseled inmates individually and in group sessions to assist inmates in overcoming alcohol and drug dependency.

Mount Olive, West Virginia

Provided direct oversight and control of inmates within assigned areas of work throughout the entire correctional facility including kitchen, housing units, recreation yard, prison industries, outside transportation and maximum security units.

Served as an Equipment Operator with Naval Mobile Construction Battalion 24.

Master’S Degree, Public Safety Emergency Management

Public Safety Ethnic and Cultural Awareness National Incident Management System National Security and Intelligence Coordinating a Modern.

Bachelor’S Degree, Board Of Regents

Activities and Societies: Alpha Phi Omega

High School Diploma