Mark Alexander Email & Phone Number

Avondale Heights, VIC, AU

Melbourne, Victoria, Australia

Ways of Working, Program Delivery & Change - People, Culture & Communications.Managing a project to future proof and ensure personal employee data is retained in accordance with regulatory requirements including remediation of the data landscape to mitigate any wellbeing, reputational and financial impact risks, and implementing strict standards for data.

Melbourne, Victoria, Australia

Ways of Working, Program Delivery & Change - People, Culture & Communications.Leading a high performing team of Senior Project Managers and Scrum Leads. Managing team utilisation, coaching and supporting team development, prioritising wellbeing, encouraging participation and contribution, reviewing key results, seeking stakeholder feedback, setting team.

Ways of Working, Program Delivery & Change - People, Culture & Communications.Supported the First Nations Directorate by running quarterly planning days, introduced Scrum board, held Agile ceremonies, set up Confluence and Sharepoint, coached the team in Agile principles, set up OKRs aligned with vision, prioritised work in manageable size for sprints.

Melbourne, Victoria, Australia

Transformation, Communications and People.Won the GBS Group Executive Quarterly Award. Managed a multimillion-dollar large technology program to deliver Workday resource management and UKG timesheet solutions to staff. Established 4 DR project managers to lead streams within the program of work. Coordinated work with vendor management, implemented.

Telstra - Transformation, Communications and PeopleManaged the rollout of Agile tools & technology and training to enable 5000 staff work in Agile ways across Telstra. Coached Agile practices, Scrum theory, JIRA & Confluence hygiene. Worked with the product owner and external parties to foster collaboration. I managed the team’s financials and PMO.

Telstra Operations - MediaDelivered six projects in Media including Foxtel App, BigPond Movies, Zero Touch Activation and T-TV. Transitioned some projects from traditional waterfall to an Agile model. Managed two scrum teams and various stream leads. Organised planning and tracking meetings with the business and technology stakeholders to meet strict.

Camberwell, Vic, Australia

Nominated for the President’s award in 2013.Delivered numerous business & IT payment systems and information management projects to external and internal customers.Managed the development of a new POS integrated system from concept to production.Managed a new data centre build in Asia Pac. Managed the development of 3 mobile apps for WEX and two external.

Melbourne, Victoria, Australia

Telstra OperationsManaged the Multimedia Content Delivery Network program business case. Engaged function project managers and stream leads to contribute to the business case.Managed the Self-Service Portal development for clients to use the CDN.

Melbourne, Victoria, Australia

Telstra Network & Technology Managed the Solution Definition for the AFL 2012 Digital Rights Agreement. Set up the project team after identifying and initiating relationships with stakeholders.Finalised project scope, set a high-level project schedule, implemented project controls and governance, and set up communication channels between Telstra and AFL.

Melbourne, Victoria, Australia

NAB - GBS Project - Infrastructure Transformation ProgramManaged the financials of NAB’s $150M, 5-year, infrastructure outsourcing program to IBM & Telstra.Managed the program level schedule building it from multiple project schedules across the business.Carried resource demand analysis and levelling.Ran program status meetings with the program manager and.

Melbourne, Victoria, Australia

Products & Services Marketing - Telstra Enterprise & Gov.Implemented new GTM procedures to expedite marketing campaigns and sponsorships events within Products & Services Marketing. Interviewed stakeholders, identified improvements, designed new process. Assisted Marketing manager in implementation. Trained the team to use and capture feedback in pilot.

Melbourne, Victoria, Australia

Convergent Sales - Telstra Enterprise & Gov.Implemented program governance for communication and risk management in the NextGen IP customer migration program. Coordinated state managers to expedite finalising their customer migrations in the final stage.

Melbourne, Victoria, Australia

Convergent Sales - Telstra Enterprise & Gov Gathered, verified and analysed migration status data from project and state managers.Reported on migration progress for each region, forecasted completion dates, and escalated roadblocks and delays to management.

Melbourne, Victoria, Australia

Sensis - Program MorphManaged all PMO dependencies for a platform migration program to improve operational efficiency. Improved the process for teams to communicate their dependencies on each other. Trained teams to use new process and incorporate in BAU. Results immediately highlighted dependency delays in the program. Created ‘Program on a Page’ report.

Managed multiple projects involving software, hardware, mechanical, and testing resources for law enforcement CCTV video surveillance on police cars, trains and buses in Australia and US. Managed virtual teams across Australia, Asia and US, taking projects from concept, to prototype and launch. Made improvements in project management practices and.

Australian Arrow P/L (Yazaki Australia)Supplying wiring harnesses to Toyota Motor Corporation, I was embedded at Toyota and managed multiple project schedules, gathered requirements, maintained customer relations with counterparts, managed scope and budget changes, parts delivery planning and tracking.

Carrum Downs, Victoria, Australia

Supplying electronic components to the Australian automotive industry, I embarked in many technical roles including 2 years as a Software Team Leader, 1 year as an Electronics & Software Test Engineer, 2 years as an Embedded Software Engineer and 2 years as a Quality Assurance (QA) Engineer.

Designed circuit boards to monitor Telstra alarm lines at customer sites. Developed testing environments, wrote production manuals, built prototypes, trained factory staff, monitored build schedules and staffing levels to meet customer demand, interviewed factory staff and monitored quality of builds and on time shipments.

Mba, Business Administration And Management, General

B.Eng + B.Sc, Electronic Engineering & Computer Science