Customer service to the OEM accounts (Original Equipment manufacturer) in MN,ND,SD,IA,NE,AR OK, MO, KS. This includes turnkey projects, time study, testing tools and tooling certificates for the OEM’s customers. Assist with tooling and applications for tool shows and customer seminar events. Training for OEM Applications engineers on principles of machining from cutting tools to material and processes.

Assisting the region manager with the local sales team on sales calls, training, and customer seminars. Taking care of the local sales team day to day activities such as product knowledge, application questions, machining questions and sales calls planning. Provide power point presentations for the sales team to their customers. Computer training for the sales team on new software, new product information and daily sales.

Customer service to current accounts, and Business to Business cold call to develop new accounts. Provide customers with machining solutions for the manufacturing industry. Provide power point presentations for tooling solutions. Assist with programming parts with correct parameters. Assist customers with cost savings, cycle reduction and tool life. Planning week for customer visits to gain market shares for the company. Building accounts in growth and new technologies for machining different types of materials and faster to compete in the manufacturing industry. To exceed customer expectations in customer service and relationships. To give customers complete machining solutions from raw material to completed part. In Georgia I raised that territory from $700,000 to 1.5 million. In Houston one customer I took from 70,000 a year to 1.3 million a year in the span of 2 years.