Mark Andersen Email & Phone Number

Plymoyth Mn

Oversight over all 2nd shift operations, including Order Fulfillment. Team of 32 non-exempt direct reports in Pick/Pack, Inventory Control, Shipping, and Transportation. Implemented paperless pick process and new carts and loading procedures which resulted in a 15% improvement in truck cube utilization and a 22% reduction in picking errors.

United States

Responsible for all warehouse and kitting operations for 80–100-person team for growing 3rd party logistics company. Successfully relocated facility from Fridley, MN to a new 200k sq. ft. building in Brooklyn Park on schedule, on budget, and without disruption to normal operations. Transitioned team from a loose structure operating in a reactive environment, to a more planful one with more clearly defined roles, responsibilities, and accountabilities.

Greater Minneapolis-St. Paul Area

After successfully completing a ten-week consulting contract, hired direct, then promoted to Director within four months. Established performance metrics to drive improvements in receiving and shipping levels of service. Achieved a 50% reduction in vendor chargebacks year-over-year resulting in over $200k in cost savings. Strong improvements in employee engagement, attendance, safety, damages, and performance management.

Greater Minneapolis-St. Paul Area

Established strong performance teams providing home delivery and installation services to big box retailers including Best Buy, Home Depot, and Lowes, in Minneapolis, Chicago, St. Louis, Detroit, Indianapolis, and Cleveland. Achieved company leading results in on-time delivery, damage reduction, cost management, and highest customer Net Performance Scores (NPS) in network.

Remington, In

Successfully established start-up of new 600k square foot state-of-the-art facility, which included 500 employees in a 7-day/24-hour operation. Responsible for $20M in direct P&L expense. Achieved company leading performance in fill-rate, inventory accuracy, productivity, safety incident rate, and best employee engagement scores in company history.

Findlay, Oh

Worst to first facility turn-around in large 1.1 million square-foot Distribution Center servicing 200 Best Buy Stores throughout the Midwest. Company leading performance by 350 member team in productivity, safety, inventory accuracy, retention, and employee satisfaction scores. Developed strong Leadership Team resulting in a steady stream of promotions within the operation, to the distribution network, and Company Headquarters. Responsible for $20M in direct P&L expense.