As the Product Director at Aptitude Software, I play a pivotal role in shaping the future of our product line within the company's portfolio. My responsibilities include:Product Strategy and Execution:- Formulating and executing a comprehensive product strategy that aligns with business objectives and market demands, driving growth and profitability.- Owning the product's P&L, consistently exceeding financial targets by effectively managing costs, pricing strategies, and revenue generation.- Cultivating a culture of innovation, promoting an environment for experimentation to drive growth.Product Design and Development:- Leading the product design process, ensuring user-centric design, feature prioritization, and a seamless user and developer experience.- Collaborating closely with engineering directors and teams to oversee development timelines, quality, and innovation.Continuous Improvement- Defining and monitoring key performance indicators (KPIs) across the Product Lifecycle and Software - -- Development Lifecycle (SDLC) to measure product success and impact.- Gathering and analyzing customer feedback, insights, and market trends to drive enhancements and improvements, fostering customer satisfaction and loyalty.- Staying informed about industry trends, competition, and emerging technologies to identify opportunities for product innovation and optimization.Team Leadership- Leading cross-functional teams, including product management, engineering, design, and customer support, fostering collaboration and alignment with product goals.- Directly managing Product Managers, Product Owners, and Business Analysts.- Mentoring and developing a high-performing product team, fostering a culture of excellence, innovation, and continuous learning.

Responsible for formulating & articulating the Product Vision for Subscription, Billing & Revenue Management to inform Product Strategy & Innovation; and identify and deliver short, medium and long-term business through: - Continuous evaluation of market intelligence identifying innovation opportunities, new technologies, emerging market dynamics, evolving client trends, changing consumer habits and monitoring varying economic pressure- Formulation of strategic hypothesis’ articulating ideas and theories of how to solve an identified problem or realise an emerging opportunity - Engage with clients and partners to develop bespoke Success Strategies that supports the achievement of identified strategic objectives and realises growth opportunities- Definition & prioritisation of Strategic Product Priorities identified as key to driving the advancement of Subscription, Billing & Revenue Management capabilities and unlocking business value- Identification of product enhancement opportunities that support continuous enhancement & evolution of Subscription, Billing & Revenue Management capabilities- Formation of product & organisational goals & objectives- Creation of Product Market Horizons that provide line-of-sight for internal & external stakeholders on the direction of the product vision- Maintain an internal & external ideation process that drives an innovation culture and supports others within the organisation to develop ideas - Secure funding to pursue new ideas for products and services through development of Product Business Cases- Support the coordination and delivery of the Product & Innovation Strategy by identifying, developing and actioning collaborative cross-departmental plans

• Identify, set and deliver Product Development strategy, inaccordance with company’s goals and objectives• Deliver several key initiatives into the eSuite product, includingdiversification of the in-handling and management of physicalgoods• Directly manage and coordinate a team of 8, including productowners, solution designers and technical architects• Communicate effectively and liaise with CEO, CTO, CCO andCFO, reporting on progress and managing expectations

• Managed various day-to-day aspects of various projects,ensuring effective leadership and management of the team atall times• Oversaw bespoke integration for a business-critical paymentssolution for a significant high-street retailer• Honed a number of transferrable skills including project andportfolio management, business analysis and development,and technical understanding• Developed exceptional working knowledge and experience ofthe industry

Fully accountable and responsible for introducing and implementing Project Management Processes into a none Project Managed environment across new Project/Programmes, Business as Usual and Support; and continuous management and improvement of those processes. Responsible for creating new business proposals from initial RFP through to sign-off and the successful delivery of multiple and consecutive projects and programmes of development exceeding values of £300k, management of key brand accounts, management of business Support process and Support team members as well as being responsible for the Project team members.

•Responsible for implementing fully integrated business software solutions from project conception through to delivery; and managing the software on an account basis with the client to ensure that the solution meets all future business requirements•Responsible for creating and executing project plans in line with agreed project framework (based on Prince2 methodology) and reporting risk, issues and providing solutions•Responsible for outlining and documenting client requirements via functional specifications and reviewing solutions with Senior Engineers to ensure any technical requirements are appropriately mapped and detailed•Responsible for identifying new business opportunities and developments for clients in line with their business sector and providing and delivering software training•Responsible for team of software developers providing appropriate line manager support, personal development plans and training plans•Responsible for project budgets, invoicing and business as usual development estimation and invoicing•Responsible for managing and ensuring resolution of support issues•Providing account management support for clients and ensuring that software is running as per the agreed performance expectations