Mark Anthony Carpio Email and Phone Number

Responsible for supporting our sales team with ongoing sales initiatives and expansion of the service portfolio. Work closely with the sales and customer management team to provide business process and subject matter expertise to convince prospects and customers with value-based proposals of industry leading solutions.

• Responsible for developing and maintaining post-sales relationships with named customer accounts critical to the company in terms of recurring base revenue and future growth.• Manages, services and up-sells to customer key accounts• Operates under minimal supervision with latitude for independent judgment• Reports directly to the Manager of Customer Management• Performs Sales activities for assigned strategic accounts to achieve or exceed assigned revenue objectives• Up sells products/services over the phone• Remains knowledgeable of the company’s products/services to facilitate sales efforts• Maintains sales records and prepares sales reports as required• Maintains regular contact with customers to ensure as required

• Helps maritime suppliers increase their company/brand awareness by providing them the right marketing program to use that will deliver measurable improvement and return of investment.• Handles sales of online advertising and trading tools to global maritime buyers for ShipServ, the largest e-marketplace for the maritime industry.• Includes account management, dealing with Europe and Middle East Accounts clients through phone calls and email, guiding prospective customers through the company website to orient them with the capabilities of ShipServ Pages, the most comprehensive online maritime directory, and TradeNet, an all-inclusive procurement platform for buyers and suppliers in the maritime industry.• Initiate regular communications with prospects and existing clients while successfully presenting features and benefits of products/services, along with accurate corporate information• Develop business relationships which enhance the company’s community image while sustaining its integrity throughout all contact

• Managing an existing customer base of corporate clients and assisting them with their recruitment needs• Able to profile and understand customer needs and initiate opportunities to offer the appropriate services• Conduct and provide post sales service as a means to monitor investment returns for customers and initiate opportunities for business stability and growth• Shares best practices as a means of supporting the growth of other members of the team• Manage and monitor pre & post sales requirements of assigned accounts• Assist in monitoring revenue collection• Manage and grow existing accounts, ensuring that Sales targets and Key Performance Indicators are achieved• Identify & convert new business opportunities• Establish long term partnership with clients by providing excellent after sales service

• Handling nationwide and in store promotions.• Taking in charge of the store collaterals and merchandising.• Responsible for Customer relations.• Handling various customer complaints as the front liner of the restaurant.• Handling marketing related events and execution.• Representing the branch in promotional meetings and seminars.• Monitoring the placement and condition of various POP’s (Point of Purchase) materials of the restaurant by conducting travel path.• Accomplishing mid-month and month-end report.• Responsible in accomplishing trade area analysis for the branch.• Monitoring the transaction count versus the daily target of selected restaurant products.• Responsible in validating knowledge of the crews and managers regarding promo execution.