Billing Specialist
Current- Order Provisioning / Activations (New Businesses, Renewals and Amendments)
- Coordinate collection efforts for past due invoices documenting communications, discussions,and resolutions to ensure information is available for the broader finance team.
- Manage customer inquiries and resolve billing issues.
- Complete vendor set up forms and onboarding in customer billing portals.
- Work with customers to bring accounts current, collaborating with Sprout team membersthroughout the organization.
- Work with Collections Lead and Billing Management to resolve customer questions, concerns,or billing requirements that may prevent timely collection.