Mark Armstrong Email & Phone Number

Arlington, Va, Us

Washington, District Of Columbia

● Interfaces with business stakeholders and technical resources/vendors to ensure multimedia requests are fully understood and documented● Ensures adherence to multimedia quality standards and reviews project deliverables● Provides internal technical guidance to other departments● Provides still photography shooting, composition, and editing● Assists customers with specifications for video and multimedia projects and needs● Researches hardware and software solutions for multimedia needs● Supports, maintains, and tracks inventory for multimedia software and hardware● Produces and edits video for customers● Provides Live Broadcast expertise and consulting ● Constantly improves the video production process and quality● Educates team on video production best practices● Attends appropriate trade shows and conferences to increase video production knowledge● Collaborates with stakeholders to constantly analyze and improve distribution channels and engagement● Researches, encourages, and facilitates the exploration and experimentation of/with new platforms, channels and technologies● Maintains current industry knowledge for technology and best practices as related to production and also the platforms and tools available for sharing video (YouTube, Facebook, Vimeo, and others as appropriate)

Reston, Va

Assisted the Vice President of Technology with project management tasks includingschedule creation, task assignment and follow-up Drafted project meeting summaries and is responsible for tracking action items forfollow-up Assisted with technical writing and/or document creation related to technical projectsor upcoming company business proposals Performed testing Interfaceed with business stakeholders and technical resources/vendors to ensurerequests are fully understood and documented Served as primary project point of contact for all internal parties affected by theproject including Business Development, Strategic Media and IT Ensured adherence to quality standards and reviews project deliverables Tracked vendor schedules and tasks and reviews vendor deliverables Provided internal technical and analytical guidance to other departments Provided still photography shooting, composition and editing Assisted customers with specifications for video and multimedia projects and needs Researched hardware and software solutions for multimedia needs Supported, maintained, and tracked inventory for multimedia software and hardware Produced and edits video for customers Provided Facebook Live expertise and consulting Constantly improved the video production process and quality Educated team on video production best practices Attended appropriate trade shows and conferneces to increase video productionknowledge Collaborated with stakeholders to constantly analyze and improve distributionchannels and engagement Researched, encouraged and facilitated the exploration and experimentation of/withnew platforms, channels and technologies Maintained current industry knowledge for technology and best practices.

Washington, Dc

I'm in charge of business development on Capitol Hill for Beacon IT. I reach out and connect with any and every office in the House of Representatives with hopes of providing them with better, less expensive IT support.

Alexnadria, Va

*Direct all IT efforts including Network Infrastructure, Email Blasting, Email Server, VPN's, office support.*Provide insight to event planners with Audio Visual knowledge.*Assist in Fundraising efforts.*Capture events with still photography .

*Maintained an inventory for a $2.2 Billion contract for the Department of State.*Routed materials to appropriate repair shops and programs within the contract.*Utilized Maximo, a CMMS, to control inventories and logistics.*Communicated with a variety of programs within the Dept. of State to resolve issues with equipment at various Dept. Of State Annexes.

Gather, prepare, and edit briefing materials for the Department of Homeland Security Presidential Continuity TeamAid in preparing succession documents as well as career successor training to current DHS employees Assist in preparing onboarding and offboarding materials for political appointees new to the Department as well as those leaving. Manage document workflow for the entire Presidential Continuity Team throughout the transition effort

Managed the configuration, deployment, operation, and support of PIV I Solutions.Provided Tier 1,Tier 2, and Tier 3 Helpdesk support for multiple clients at Federal and State levels for Identity Management SystemsInitiated and guided the entire procurement process from quotes through billing, including procurements of over $4 million for access and identification process for FIPS 201 and HSPD 12 initiatives in Federal and State sectorsHandled logistics and maintained deadlines for deliveries of hardware that have turnaround times of 3 weeks or less Deployed and trained State and private industry clients in using PIV I Systems Assisted in writing, preparing, and delivering of proposals and user documentation for First Responder Authentication Credentialing (FRAC) and PIV-I solutionsManned booths at trade shows for Access and Identification Management servicesServed as a Trusted Agent in the PIV I service performing enrolling and issuing processesTroubleshot and repaired many hardware peripherals as well computer configurations and software for the Identity Management Solutions

Managed technical and development teams that were responsible for the design and implementation of the document management system to be used by the U.S. House of RepresentativesMaintain a budget according to Federal policiesReceive quotes and submit purchase ordersDesign, update, and adhere to several large project plansCoordinate with prime contractors and clients to achieve goals and tasksWork with vendors to attain precise and appropriate hardware and softwareExpand working knowledge of document management software

Managed and facilitated a migration of a network drive to DocumentumServe as central point of contact for security, training, and file management in Documentum Documented as-is use cases for WebBoard Forum in Centers for Disease Control and Prevention (CDC) Epidemic Information Exchange (Epi-X) systemRestructured and authored certification and authorization documents according to the current security standards of the CDC for Public Health Information Rapid Exchange (PHIRE) and Epi-XAssist in creating and implementing test plans for CDC’s PHIRE and Epi-X systemsCreated requirements documents for PHIRE and Epi-X

Provided Level 1 and 2 support for 4600+ Epi-X usersPromoted Epi-X and facilitated concerns of users on site at trade showsContributed to targeted campaign efforts for new user enrollment, expired security training, and expired digital certificates