Mark Babb Email and Phone Number

A Popshelf store lead is responsible for overseeing daily operations, managing a team, ensuring an exceptional customer experience, achieving sales targets, and maintaining the store's visual merchandising standards at the innovative retail concept.

Supported the Store Manager in all facets of store operations including ensuring that the store staff provides friendly, open and enthusiastic customer service, in person and on the phone. This includes answering questions and assisting with product selection, purchases, and returns. Ensure that the store is clean, well-organized, and properly merchandised at all times, and that all policies, procedures, and controls are followed. Supervised several employees, which was not limited to planning, organizing, and delegating work.

Shift Manager I (MGRI) - Quick Service RestaurantAs a Shift Manager, I supported branch management in running daily operations for a quick service restaurant, ensuring cleanliness, staffing, and adherence to high operational standards. Key responsibilities included overseeing associates, managing schedules, assisting in hiring decisions, handling cash, and ensuring safety and compliance with health regulations. I also maintained inventory, monitored equipment, and ensured all tasks and shifts were completed smoothly across various operating hours.