Mark Baldwin
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Mark Baldwin Email & Phone Number

Xerox Solutions Support Associate and Certified Customer Educator at Acara Solutions
Location: Cincinnati Metropolitan Area, United States, United States 13 work roles 4 schools
2 work emails found @acarasolutions.com 3 phones found area 513 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 3 phones

Work email b****@acarasolutions.com
Direct phone (513) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Xerox Solutions Support Associate and Certified Customer Educator
Location
Cincinnati Metropolitan Area, United States, United States
Company size

Who is Mark Baldwin? Overview

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Quick answer

Mark Baldwin is listed as Xerox Solutions Support Associate and Certified Customer Educator at Acara Solutions, a company with 517 employees, based in Cincinnati Metropolitan Area, United States, United States. AeroLeads shows a work email signal at acarasolutions.com, phone signal with area code 513, and a matched LinkedIn profile for Mark Baldwin.

Mark Baldwin previously worked as Xerox Solutions Support Associate & Certified Customer Educator at Acara Solutions and Digital Support Operations Supervisor at The E.W. Scripps Company. Mark Baldwin holds Mba, International Business, Technology from Xavier University - School Of Business Administration.

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Email format at Acara Solutions

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{last}{first_initial}@acarasolutions.com
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Profile bio

About Mark Baldwin

I am a highly skilled Technology Support Specialist with extensive experience in Helpdesk/Support-Center Management, Project Engineering and Management, Training and Education.Technical Expertise includes:● Xerox-Certified Solutions Support and Customer Trainer.● Public-speaking, curriculum development, teaching, and adult-training.● Exceptional communication and documentation skills.● MS-Office-Suite (2003-2016), CAD, graphics manipulation, and financial tools.● Extensive computer, printer and accessory troubleshooting and repair training.● Windows-XP/7/8/10 desktop OS.● Novell and Windows Server network systems, policies, and Active Directory.Extensive industrial trade conference presentations and training sessions development/implementation.Specialties: Customer interface and sales.Xerox Certified Customer Trainer and Solutions Support Associate. Overview recognition and coordination, management, personnel guidance, and teaching.Concise, accurate, and complete documentation and analysis."Do it right, the first-time; and on-time."

Listed skills include Microsoft Office Suite, Vb Programming, Network Administration, Computer Maintenace And Repair, and 24 others.

Current workplace

Mark Baldwin's current company

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Acara Solutions
Acara Solutions
Xerox Solutions Support Associate and Certified Customer Educator
Cincinnati, OH, US
Employees
517
AeroLeads page
13 roles · 31 years

Mark Baldwin work experience

A career timeline built from the work history available for this profile.

Xerox Solutions Support Associate And Certified Customer Educator

Cincinnati, OH, US

Xerox Solutions Support Associate & Certified Customer Educator

Current

Cincinnati/Tristate Area

Providing Xerox-Certified Installation, Networking, and Customer Training for Xerox Multifunction Office Products.

Feb 2018 - Present

Digital Support Operations Supervisor

Digital Support Operations Supervisor; Managed Tier-III Support Operations/Helpdesk for subscribers and third-party circulation/support services for the online/digital versions of the Scripps Newspapers, TV-News Websites and News Apps, and Weather Apps. Included implementation of a world-class Technical Support Service Helpdesk, supervised the support.

Dec 2013 - Dec 2016

Brooksource (Technical Services Contract)

E.W.Scripps,Technical Support Specialist: Provided Tier-III Support Operations/Helpdesk for subscribers and third-party circulation/support services for the online/digital versions of the Scripps Newspapers.Operating systems and devices supported include Windows, Android and iOS computers, tablets, and smartphones.

Apr 2013 - Dec 2013

Genesis 10 (Technical Services Contract)

Genesis10 (Horseshoe Casino Startup Contract)

Cincinnati Area

Horseshoe Casino, PC Deployment Technician: Assembling, Imaging, Configuring, and Deploying pcs and thin client computers and printers.

Jan 2013 - Mar 2013

Brooksource (Technical Services Contract)

Cincinnati, OH

UC Health, EPIC Printer Technician: Provided Printing support to all UCH hospitals during the "Go Live" launch of EPIC medical record management software for In-Patient Services.This included inventory, mapping, configuration, and basic troubleshooting for printers and PCs.

Oct 2012 - Nov 2012

Exhibit Designer & Project Manager (Part Time)

Dbma - Cscmp (Independent Consultant)

Cincinnati, OH

Advisor/Consultant/Exhibit Designer for the Educational Conference produced by the DBMA, Supply Chain Leaders in Action (SCLA,) and the Council of Supply Chain Management Professionals (CSCMP).

1995 - Oct 2012

Help Desk Analyst

Edgewood, KY

  • Provided HelpDesk support to all St. Elizabeth Healthcare providers, network users and applicable vendors during the launch of a "Computerized Physician Order Entry" (CPOE) system using EPIC medical record management.
  • Documented all support and incident inquiries, fulfilling and resolving as many as possible.
  • Created & managed user accounts within Active Directory (Windows Server).
  • Quickly and effectively diagnosed, and resolved routine network and software application problems throughout the Medical Center complex. Supported Applications included:
  • Windows-XP & Windows-7
  • MS-Office Suite 2003, 2007, 2010
Jan 2012 - Aug 2012

Business &Technology Instructor

Cincinnati, OH

  • Developed and taught mixed & online college classes in:
  • Math, English, Accounting, Business Ethics, Computer Applications, and Project Management.
  • Provided tech-support and software training for teaching and administrative staff.
  • Provided high-level support and training to IT Support staff.
  • Technology Committee chairman.
  • GenEd Developmental Committee member.
Oct 2009 - Dec 2011

Technology Manager (Independent Consultant)

Cincinnati Public Schools - Walnut Hills Hs

Walnut Hills High School, Cincinnati, OH

This high school of 2000 students and 100 faculty members is rated #1 in Ohio and in the top-50 public high schools in the country.I designed, implemented/installed, maintained, and documented complete technology program appropriate for the school’s advanced and AP-intensive curriculum.I also provided all tech-support for the teaching staff, student groups.

2000 - 2009 ~9 yrs

Manager Of Project Engineering Division

W&H Systems Inc.

NJ

  • Supervised eight project managers managing $35,000,000 of projects/year.
  • Increased net-profitability from 3% to 7% as projects came in on-time and within budget.
Oct 1999 - Oct 2000

Director Of Warehousing, Education And Consulting Services

Remstar International Inc.

Westbrook, ME (home-office In Cincinnati, OH)

  • While employed by this industry leader in automated storage and retrieval systems:
  • Developed and managed a new division, with focus on the application of Vertical and Horizontal Carousels and Automation Software, in conjunction with third-party products, within the warehouse and distribution industry.
  • Built sales from $7,000,000 to $22,000,000.
  • Earlier position as Regional Sales Manager for OH/PA/WV/NC (doubled sales for territory).
  • Served as senior consultant on major automated-systems projects.
  • Developed program and trained regional distributors nationwide.
Aug 1991 - Jan 1998

Operations Manager

Forte Industries

Cincinnati, OH

*Managed Sales and Engineering departments.*Provided Project Management and Installation Supervision for large integrated conveyor projects (>$1MM).*Oversight and P&L responsibility for all projects.

Dec 1989 - May 1991
Team & coworkers

Colleagues at Acara Solutions

Other employees you can reach at acarasolutions.com. View company contacts for 517 employees →

4 education records

Mark Baldwin education

Engineering, Navy Officer Training

Activities and Societies: Naval ROTC Navy Pistol Team Navy Attack Simulator Computer Club

FAQ

Frequently asked questions about Mark Baldwin

Quick answers generated from the profile data available on this page.

What company does Mark Baldwin work for?

Mark Baldwin works for Acara Solutions.

What is Mark Baldwin's role at Acara Solutions?

Mark Baldwin is listed as Xerox Solutions Support Associate and Certified Customer Educator at Acara Solutions.

What is Mark Baldwin's email address?

AeroLeads has found 2 work email signals at @acarasolutions.com for Mark Baldwin at Acara Solutions.

What is Mark Baldwin's phone number?

AeroLeads has found 3 phone signal(s) with area code 513 for Mark Baldwin at Acara Solutions.

Where is Mark Baldwin based?

Mark Baldwin is based in Cincinnati Metropolitan Area, United States, United States while working with Acara Solutions.

What companies has Mark Baldwin worked for?

Mark Baldwin has worked for Acara Solutions, The E.W. Scripps Company, E. W. Scripps, Genesis10 (Horseshoe Casino Startup Contract), and Uc Health (Brooksource Short-Term Contract).

Who are Mark Baldwin's colleagues at Acara Solutions?

Mark Baldwin's colleagues at Acara Solutions include Anthony Talavera, Hannah Stone, Timothy Fiacco, Arun Kumar S, and Harini M A..

How can I contact Mark Baldwin?

You can use AeroLeads to view verified contact signals for Mark Baldwin at Acara Solutions, including work email, phone, and LinkedIn data when available.

What schools did Mark Baldwin attend?

Mark Baldwin holds Mba, International Business, Technology from Xavier University - School Of Business Administration.

What skills is Mark Baldwin known for?

Mark Baldwin is listed with skills including Microsoft Office Suite, Vb Programming, Network Administration, Computer Maintenace And Repair, Printer Maintenance And Repair, Teacher Training, University Teaching, and Outstanding Customer Service.

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