I have undertaken several commercial projects within FMCG for national and regional organisations with responsibility of managing field-based teams and relationships with customers to deliver profitable growth including NPD.I have achieved this through a focus on people development, combined with a proactive approach to customer relationship management, prospect development of new market sectors, planning, and the introduction of processes and procedures.I have also managed, as functional lead, the creation of a web-based solution developed by Cedar Management. I have defined the scope through working collaboratively with our client, created process flows to clearly demonstrate the solution, managed the technology teams through the design & build phases of the project through to delivery of the solution for user acceptance testing.I am instrumental in the setup of Cedar Foods, a trading division of Cedar Management Ltd. Cedar Foods is a supplier of extended life products to wholesalers for onward distribution, and directly to customers though our on-line offering. I am responsible for all commercial relationships with our customers and supplier partners, inventory management, supply chain, business processes and procedures.Our people at Cedar Management are geared up and committed to providing an exemplary service in the field of business & process management, embracing technology, with an eye for strategy as well as detail.Our mission is: “help organisations arrive at business process & technology excellence”, equating to greater business stability, profits & sustainable growth.Our business management and consultancy services are operated by deploying our 7 core principles which help us to understand & document your business, so we can provide informed & sound advice. 1) Strategic Review2) Systems & Technology 3) Supply Chain Management 4) Risk & Business Continuity 5) Change Management 6) Finance & Accounting7) Management Information

• Responsibility for South region P&L for out of home regional and independent customers.• Development and leadership of five regional commercial managers through coaching, training and agreeing development plans.• Organisational structural design, implementation, selection and recruitment to ensure the organisation is appropriately resourced and fit for the future trading environment. • Project management and workstream lead for commercial team on key organisational projects.• Removal of small drop deliveries, transferal of volume to a single brand from multiple legacy brands.• Integration of commercial function onto SAP and Movex operating systems across six manufacturing sites. • Closure of third-party National distribution centre transferring operations in house.• Leading continuous improvement project for 18 months with the commercial team.• Direct account management responsibility.• Defining and agreeing ways of working and operating process with other business units who interact with commercial function, • Roll out of Integrated Business Planning across the regional customer base and separation of business units post integration projects.• Approval for regional business unit as part of stage & gate process for new product launches and cross functional business projects.

• Full P&L responsibility for all regional and independent foodservice customers.• Management of cost price inflation and deflation to maintain profitability.• The management, coaching and development of key account managers to profitably grow customer portfolio of 4,500 independent foodservice customers.• Direct account management responsibility of major group customers. • Represent the foodservice business unit on projects across cross functional forums. • Implementation of transitional business strategy for the foodservice business unit to develop the wholesale channel.• Achievement of improved forecast accuracy though monthly Integrated business planning demand surgeries producing rolling 24 month forecasts.

• P&L responsibility for 6,000 local foodservice customers, 250 Dairy Wholesalers and 5 key group customers.• Management responsibility to lead and develop two regional sales managers and eleven business development managers to work as a high performing team.• Instigation and delivery of a contractual agreements, introducing metrics linked to cost movements through the supply chain.• Transformed business process through working cross functionally to deliver on time and in full Demantra Sales and Order Processing system acting as commercial lead on project steering groups and as a subject matter expert.• Manage group customers involved in the sale of regional operations successfully ensuring effective communication internally and externally resulting in maintaining volume and profitability from announcement through to completion of sale.• Successfully introduced a business acquisition into the business unit, delivering synergy benefits in supply chain.

 P & L responsibility for 450 Dairy Wholesalers and extended shelf life dairy business.  Management and development of four commercial managers. Development of personal account portfolio.  Development of operational and commercial dairy wholesaler’s strategy from design through to implementation Introduction of price banding across the product range to remove complexity and improve process

 P & L responsibility for the Contract Catering, Healthcare, Local Education Authority, Wholesale and Cash & Carry channels. Management and development of four national account managers. Responsibility for own portfolio of accounts including  Development and introduction of Local Education Authority strategy  Successful delivery of foodservice strategy through the introduction of delivery charges into customer base. Delivery of a supply chain savings versus budget through cross functional working.

 Responsibility for independent and regional accounts  Development of market sectors including contract caterers, manufactures, hotels, cash & carries, wholesalers, education, healthcare and convenience retail. Management of 11 field-based business development managers through mentoring and coaching delivering a performance culture Direct P & L responsibility for Ministry of Defence and United States Air force rolling out new contract gains and retaining retendered business. Cross-functional working across the business to integrate acquisitions into the business unit delivering the project within required timescales.

 Management of Wholesaler National account portfolio. New product development resulting in the introduction of a new listing to meet a specific customer need.  Development and execution of promotional plans delivering consistent volume growth year on year.

 Responsibility for the management and development of an existing account portfolio including wholesalers, cash & carries, contract caterers and local authorities within defined geographical regions. Achievement of annual sales targets.  Reduction in operational costs through effectively introducing ex-factory deliveries increasing gross profit margin.  Awarded sales person of the year 2002 / 2003.

 Negotiation of product costs, distribution arrangements, trading terms and conditions with 22 suppliers. Responsible for the selection and development of seasonal product ranges.  Awarded employee of the month for legendary service to internal staff.