A highly experienced, professional, competent, and motivated individual looking to use a wide range of transferrable skills in an administrator/customer service role. Has a demonstrable track record of dealing with customers with sensitivity, tact, and diplomacy, using initiative, persistence, and determination to find solutions to customers' problems. Organised and proactive in providing timely, efficient, and accurate service to customers over the phone and via email, is approachable and able to put customers at ease, and build sound and constructive working relationships with people of different backgrounds.