Mark Bennett Email & Phone Number

Scotland, United Kingdom

Scotland, United Kingdom

Working in residential 2-1 support with adults in care. Support with complex special needs

Glasgow, United Kingdom

Relationship Management: Maintain relationships with business within the FM sector across Industrial, Commercial and retail clients including NHS Maintenance, Glasgow University ,Strathclyde University , Scottish Midland, Co-Op Society, Coca Cola, Scottish Co-Op group with onsite visits to ascertain scope of works Commercial Assess performance and costs from allocated sub-contractors Project Work Negotiate costs for standard maintenance repairs with clients(rates) Meeting completion target dates of Pre-Planned Maintenance, PPM reactive works and Helpdesk response works Processing and submitting quoted works exceeding agreed costs for approval by clients Ordering material parts through sites procurement system for non-stocked materials, suppliers catalogues are internet based Prepare and submit site specific RAMs and Method statements for all onsite operatives

Glasgow, United Kingdom

Sales: Business Development via sales calls, email marketing, and face-to-face meetings Negotiated business agreements with new clients Attended networking events and tradeshows to develop and promote the brand Monitoring and tracking sales performance against KPI’s, targets and previous figures, ensuring maintenance of GP (gross profits) Relationship Management Drove repeat business through the provision of exceptional service Manage the relationships on various projects to retain business and identify further sales opportunities Established and developed business for FM contracts across Industrial, Commercial and retail clients including NHS Maintenance, Glasgow ,university , Scottish Midland, Co-Op Society, Coca Cola, Fitness First, Sainsbury’s, Scottish Co-Op group Liaised with Building surveyors, Engineers and various technical staff to discuss specifics of individual projects submit quoted works up to and including an excess of £45,000 for approval by client for works over specified approved amount (contracts ranging in value from £1000 to £45,000)Compliance • Completed tender applications and presented to tendering panels • Kept up to date with latest changes to compliance and legislation

Glasgow, United Kingdom

• Business Development for a leading recruitment company based in Glasgow city centre. Responsible for identifying and winning new business opportunities within the contact centre, manufacturing and utility sectors. • Management of sales team, setting targets, Sales team training.• Attending recruitment fairs and industry events to promote company and identify business opportunities.• Relationship Manager for key clients.• Tracking sales performance against the budget and the previous year's figures, motivating and coaching staff to deliver optimum performance

• Responsible for the day to day running of a busy retail clothing store in Glasgow city centre with an annual turnover of £1.7 million• Monitoring and tracking sales performance against targets and previous figures, ensuring maintenance of GP (gross profits)• Analysing individual sales performance and achievement, assessing staff strengths and weaknesses and providing effective coaching and support• Recruiting and interviewing staff, organising new staff inductions and undertaking appraisals for current staff, providing valuable feedback on performance• Holding regular staff meetings and running Saturday morning training sessions, motivating staff using imaginative means• Monitoring stock levels, overseeing daily stock counts in certain departments, monthly counts in the entire store and liaising closely with an outside company regarding stock audits (held three times per year)• Dealing with customer complaints, addressing any issues to the customer's satisfaction and handling stock enquiries• Responsible for visual merchandising, working to company guidelines and ensuring high store standards are always maintained• Undertaking cash handling and end of day cash reconciliation