Sam Henderson Email & Phone Number

Nottingham, England, United Kingdom

Leeds, England, United Kingdom

I am currently working on building a portfolio of web applications to demonstrate my skills and knowledge. From simple, single page applications to online shops and also creating an open source project that has multiple contributors. I am focusing on front end development however I have also made full stack applications using MERN.My learning has been self taught and I have an experienced mentor providing regular guidance. All my work can be viewed through my GitHub account, linked under "contact info"

Miami/Fort Lauderdale Area

• Responsible for the overall shipboard Casino operation with three Managers from Gaming, Accounting and Technical, reporting directly to me.• Leading incredibly diverse teams of up to 40 people to ensure a harmonious work environment is in place at all times, in what can be extremely challenging and stressful circumstances.• Attending and leading weekly meetings with senior hotel Management to discuss and implement strategies to maximize revenue potential from a constantly changing demographic.• Conducting regular audits and the safeguarding of cash assets to the value of ~$50m USD.• Conflict resolution and assisting customers with disputes to ensure guest satisfaction is maintained.• Upholding the company’s standards and expectations in what is a fiercely competitive industry.• Ensuring the integrity of all gaming activity, accounting & casino systems is maintained at all times.• Monitoring Staff performance, coaching and providing feedback of a positive and corrective nature.

North America

• Leading teams of up to 45 people from a wide array of backgrounds & cultures.• Exceeding annual revenue targets, ranging from $12m - $33m USD.• Developed a suite of applications currently used daily by a fleet of 25 ships, roving managers and head office personnel for real time analysis of all revenue streams within the casino.• Used my extensive experience on various related IT topics to come forward with proposals, solutions and initiatives to develop business and cut costs.

Birmingham, United Kingdom

Croupier at Birmingham's busiest casino. Dealing all table games to company standard and ensuring integrity of the games was maintained at all times whilst maintaining the highest standards of customer service.

Banff, Alberta, Canada

Fine dining server in a five diamond hotel whilst working abroad during my gap year.

Banff, Alberta, Canada

Customer service representative whilst working abroad for a gap year. Duties included assisting guests with ticket sales along with customer support.

Avce In Informaton Communications Technology, Information Technology, Bb

Activities and Societies: Also completed CCNA semester oneVocational course comprising of 12 modules, including: • Programming • Managing.

Gcses, 10 Grades A* - C

Activities and Societies: Participated in a wide variety of sporting activities. Played on the school Football, Rugby and Cricket teams.10.