I'm a Disney expert who plans magical vacations to the happiest place(s) on Earth. A complimentary service.

Responsible for day-to-day operations - personnel, marketing, sales analysis, customer service, vendor relations, and customer relationships within the community. Create, train, maintain, and direct strong front-of-house and back-of-house teams on exceptional customer service and product knowledge, while managing weekly scheduling and payroll. Overseeing budgets, optimized expenses, improved operations, managed cash drops, deposits, and other monetary duties. Manage guest experience, overseeing storefront, email, phone, social media, online communications, collecting feedback, spotting trends and issues, while identifying areas of improvement to continue the high standard of quality products and services.