Supported global sourcing teams and management with supplier data intelligence and project management for this marketing production agency.

Managed sourcing and supplier management processes for this multinational business process outsourcing company.• Managed furniture sourcing process for new office build, resulting in 30% savings.• Consolidated spend on mobile telecom, achieving 15% savings while reducing internal cycle time.• Reviewed existing processes and developed consistent and clear process documentation, resulting in clarity for users and auditable processes.• Negotiated spend for express mail services, resulting in 25% cost avoidance.

Managed global sourcing processes and led Integrated Facilities Management (IFM) and Managed Print Services (MPS) Governance programs for this multinational software company.• Managed global implementation program creating 30% cost reduction.• Partnered with 20+ global cross-functional teams.• Developed robust global Governance program for managing IFM service providers, ensuring compliance to contractual performance while measuring and tracking key risk indicators. • Created and managed metrics-based reporting collaborative scoring for IFM service providers.• Assisted Facilities Operations team and Management by conducting periodic Customer Satisfaction Surveys, including survey development and management, and detailed data analysis, leading to a 25% increase in end-user satisfaction.• Led process improvement initiative, resulting in streamlining of processes, detailed process documentation, and cross-functional understanding of internal processes.• Led regional and global audit activities including working with third-party and internal auditors.

Developed comprehensive online eRFx program, including tools for requirement gathering and analysis, for this management consulting firm with multiple Fortune 500 clients. • Managed end-to-end sourcing process for multiple projects working with sourcing managers and stakeholders, including spend analysis, vendor qualification, full RFx process, pricing analysis, negotiations, contracting and vendor management.• Analyzed over 100 eRFx’s.• Supported 50+ commodities.• Developed and managed eSourcing system (Ariba Sourcing) and processes for client (Morgan Stanley), including database management, system support for 80+ users globally, and ongoing user training for global user base. • Implemented major upgrade of Ariba Sourcing for client, including requirement gathering, pilot testing, system build, and user delta training.