Mark Billinge Email & Phone Number

A senior manager with many years’ experience across Europe with some of the world’s leading consumer technology brands. An effective leader with proven ability to deliver both substantive change programs, and consistent business improvement. Well versed in the integration, management and development of high performing teams, often with diverse skill-sets, to achieve common corporate goals. Substantial experience at a high level in the organisation, with the ability to lead, influence and negotiate across large and complex organisational structures. Passionate about protection and enhancement of the Brand through: Great people aligning Brand values with Customer needs and aspirations, then delivering outstanding experiences through first-rate front line execution.Specialities: Change Management , Outsourcer Management, Customer Experience, Customer Insight, Strategic thinking, Customer and Employee Engagement, Consumer Electronics, Customer Service, Product Quality, Repair, Process Management and Control, Product & Brand Marketing.

Listed skills include Consumer Electronics, Cross Functional Team Leadership, Business Strategy, Customer Experience, and 28 others.