Mark Blitenthall Email & Phone Number

Melbourne, Australia

Helping our members grow through the creation and sharing of digital product images and consumer marketing data with their trading partners.

Melbourne, Australia

• Consult with FMCG retailers to develop targeted solutions to their core business issues
• Responsible for annual incremental revenue budget of $823,000

Melbourne, Australia

• Built relationships with 9 retailer partners in the pharmacy, convenience and independent grocer channels via strategic account management and stakeholder engagement
• Developed strategies to differentiate and improve the profitability of convenience and pharmacy channel solutions
• Reduced data collection costs by $900K
• Strengthened relationship with industry group to secure endorsement for Nielsen pharmacy solution
• Assisted client service teams with new business RFPs as the Nielsen pharmacy subject matter expert
• Transitioned data supply agreements for pharmacy retailers to a new strategic partner to enhance a key product offering

• Led business relationship with a portfolio of clients, building credibility through senior level engagement
• Built a high performing 6 member client service team by recruiting, supporting, training and mentoring team members as well as managing team performance
• Enhanced relationships with top tier clients in the Melbourne market to ensure increased reliance on Nielsen data
• Negotiated client agreements worth $1.5 million
• Generated incremental revenue worth $500K

Melbourne, Australia

• Developed 3-point service model for a national retailer which covered Buyer Reports, Category Reviews and In-depth issue-based analysis to enhance retailer understanding of their competitive landscape
• Instituted quarterly business reviews for a national retailer, leading to enhanced understanding of their competitive position and performance
• Instituted a new price modelling tool which assisted a retailer in understanding and managing pricing
• Rolled out retailer e-reporting
• Initiated vendor reports for a retailer and their suppliers, facilitating improved communication between them
• Developed and strengthened relationships with key contacts at two national retailers, garnering exceptional feedback from both retailers

This position required a strong client service focus with the ability to become entrenched at client business site in order to understand client sales and marketing challenges and provide strategic input to sales and marketing decision making

Johannesburg Area, South Africa

• Developed proposal for a new on consumption index to generate revenue worth $588K/ annum
• Developed key account reporting proposal to unlock a significant new revenue stream.
• Project managed the activities of key production departments to implement a successful liquor index universe update which enhanced client confidence in a $1.8 million/ annum service.

Johannesburg Area, South Africa

• Managed a team of 5 client service support executives responsible for providing servicing support to company sales and servicing department.
• Managed departmental expense budget to contain costs, drove strategic planning within client service support team and led, motivated and trained client service support team, managing them through a difficult.

Post-Graduate Diploma, Management; Business Administration

Bachelor Of Arts