Mark Bond

Mark Bond Email and Phone Number

A very affable, honest and approachable professional with years of experience in customer service, relationship management, administration and commercial negotiations. Passionate about good customer service! @
Mark Bond's Location
Loughton, England, United Kingdom, United Kingdom
Mark Bond's Contact Details

Mark Bond personal email

n/a
About Mark Bond

Bringing a robust background in commercial and supplier management from the travel industry, my focus is on delivering tailored solutions and exemplary service. At CWT, I successfully managed sourcing and consultancy projects, consistently achieving high levels of customer satisfaction.My core competencies lie in global business, communication, and office administration, honed through hands-on experience in multi-cultural team collaboration and international partnership building. I'm eager to leverage my skill-set in a dynamic new role that values customer-centric service and strategic relationship management.

Mark Bond's Current Company Details
Ex-CWT

Ex-Cwt

A very affable, honest and approachable professional with years of experience in customer service, relationship management, administration and commercial negotiations. Passionate about good customer service!
Mark Bond Work Experience Details
  • Ex-Cwt
    Ready To Work Again!!
    Ex-Cwt Dec 2023 - Present
    London Area, United Kingdom
    Having taken some time out to deal with extended family matters I am now ready to offer my years of expertise to a prospective employer. Please get in touch if I can be of benefit to your organisation!
  • Cwt
    Consultant
    Cwt Mar 2022 - Nov 2023
    London, England, United Kingdom
    I managed Sourcing & Consultancy projects & implemented solutions for global corporate customers whilst delivering the highest levels of expertise & service.
  • Travel Industry
    Experienced Commercial And Supplier Manager
    Travel Industry Apr 2020 - Mar 2022
    London & Essex, England
    Out of work from the travel industry during the COVID pandemic.
  • Internova Travel Group
    Senior Airline Commercial Manager
    Internova Travel Group Nov 2018 - Mar 2020
    London, United Kingdom
    I built a new Air programme of negotiated fares and incentive override agreements from scratch over a 6 month period which facilitated the company to exit from the Focus Partnership at the end of June 2019 in order to be able to manage our own commercials.I used Excel and Tableau data to monitor KPIs and provided recommendations to Operational, Financial and Senior Management on the optimum air strategy to follow in the UK.I single-handedly co-ordinated and managed a very complex British Airways JV Sales and Marketing Agreement across 5 different Business Entities.I was just beginning to really develop the programme further at the start of 2020 when the COVID global pandemic hit
  • Carlson Wagonlit Travel
    Senior Manager, Global Supplier Management
    Carlson Wagonlit Travel Jul 2014 - Nov 2018
    United Kingdom
    See details below, although from January 2017 onwards I no longer managed hotel supplier relationships, only air & ground transportation, following an internal restructuring & new strategy.
  • Carlson Wagonlit Travel
    Supplier Management Account Manager
    Carlson Wagonlit Travel May 2005 - Jul 2014
    Member of CWT’s Global Supplier Management team (& based in the UK) Management of local UK, EMEA, & Global Preferred Supplier relationships: – I worked with Travel Supplier Partners (Airlines, Hotels, Car, Rail & Ancillary) & CWT UK’s Account Management, Marketing & Operations teams to identify & implement where possible switch-sell opportunities to maximise income by use of Management Information reports, highlighting tools & messagingManagement of supplier activity for CWT's 10 country Eastern Europe Zone between 2012 & 2015 incl., which came to an end due to an internal regional reporting restructure.I have excellent verbal & written communication skills & I am used to meeting with people at all levels of the business, whether internal booking agents or Airline or hotel VPs. This is an essential part of my current role, as if you don't get on with people, you won't be able to influence them.I am fully conversant in MS Office applications, Excel, Word & Powerpoint. I produce regular reports from ID Studios (Cognos 10).I have been an effective influencer in securing better terms from suppliers in order to achieve higher revenues &/or cash rates from our commercial agreements
  • Carlson Wagonlit Travel (Cwt)
    Internal Audit Manager / Operational Procedures Manager
    Carlson Wagonlit Travel (Cwt) Feb 1995 - May 2005
    Carlson Wagonlit Travel
    Creation of an internal audit programme for CWT-UKMaintenance of the internal audit programme via reviews on all CWT branch locations at least once per yearReporting of audit findings to CWT senior managementwhich lead on to:Administration of twice-yearly Branch Self-Assessment programme, including collating & reporting results to CWT Corporate Audit Dept. in Paris & performing follow-up branch reviews to validate reportsProduction of Back office Branch control reports & collating responses from Branch Managers to comply with Corporate Audit requirements
  • Iata Bsp-Uk
    Bsp Office Manager
    Iata Bsp-Uk Jan 1990 - Jan 1995
    London, United Kingdom
    Managing a team of 6 staff in the general operation of the BSP officeTicket & Accounting Audits on accredited agentsParticipating in industry (Airline & Agency Group) meetings
  • Thomas Cook
    Branch Manager
    Thomas Cook Jun 1983 - Dec 1989
    4 Branches In London & Essex
    Booking leisure travel arrangements for customersManaging a team of 4 Travel Consultants

Mark Bond Skills

Business Travel Negotiation Travel Management Hotels Travel Technology Leadership Account Management Online Travel Airlines Tourism Amadeus Galileo Leisure Leisure Travel Sabre Ticketing Car Rental Hotel Booking Hotel Management

Mark Bond Education Details

  • Thurrock Management Centre, Aveley, Essex
    Thurrock Management Centre, Aveley, Essex
    Pass With Distinction
  • Mayflower High School, Billericay, Essex
    Mayflower High School, Billericay, Essex

Frequently Asked Questions about Mark Bond

What company does Mark Bond work for?

Mark Bond works for Ex-Cwt

What is Mark Bond's role at the current company?

Mark Bond's current role is A very affable, honest and approachable professional with years of experience in customer service, relationship management, administration and commercial negotiations. Passionate about good customer service!.

What is Mark Bond's email address?

Mark Bond's email address is mb****@****t.co.uk

What schools did Mark Bond attend?

Mark Bond attended Thurrock Management Centre, Aveley, Essex, Mayflower High School, Billericay, Essex.

What skills is Mark Bond known for?

Mark Bond has skills like Business Travel, Negotiation, Travel Management, Hotels, Travel Technology, Leadership, Account Management, Online Travel, Airlines, Tourism, Amadeus, Galileo.

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