Mark Booth Email & Phone Number

Warrington, England, United Kingdom

Leading United Utilities Engagement Activity across Liverpool City Region Combine Authority and all member councils - Liverpool City, Sefton, Knowsley, Wirral, St Helens and Halton.

Warrington, England, United Kingdom

This role sits within Property and is part of the H&S Wellbeing and Estate Services team. The primary purpose is to develop and implement the strategy to meet all internal and external requirements for the maintenance of all United Utilities site buildings and grounds. Delivery will be managed through a mixture of large internal teams and key external providers & suppliers. Key considerations include-• the health and safety of all stakeholders, • meeting all legislative or regulatory requirements, • the engagement of all building and site users, • the impact on UU’s customers (including the influence on CMEX) and • the safeguarding of all operational processes that UU operate. The role will need to keep pace with any relevant external or internal changes and market developments and should continually look at improving the standards across the UU estate. Prioritisation of spend will be essential, driving efficiency to deliver the greatest value for money.

Warrington, United Kingdom

United Utilities Wastewater Regional Maintenance Delivery Manager (2013 - Present)Dimensions:• Leading a team of 90 staff• Opex budget >£3m, Capital £2.5m• Teams managed – - Renewable Energy Team - Grounds Maintenance - Regional Planned Team - Statutory and Technical Team• Reports to Regional Services ManagerAchievements- CHP engines delivered a 10% increase in energy generation 2014 to 2105. - Insourced grounds maintenance activity, creating a customer focussed team of 50 staff in line with signed off business case.- Developed and delivered programme to service all electric hoist (>550) across business in response to H&S near miss.- Rolled out new approach to lifting chains and replaced >600 gas detector units as part of H&S Improvement Plans.- Leading the Regional Planned team through significant transformation programme aimed at providing greater value for our customers.

Preston, United Kingdom

• Selected to lead a small team to deliver transformational change on behalf of leadership team• Scope of transformation >800 staff• Project sponsor – Area Business ManagerAchievements- Delivery of a launch week, the first of its kind in the business, attended by all 29 first line managers (Production Managers) and 6 senior managers (Area Business Managers) driving out a consistent, planned way of working.- A new way of working rolled out as planned across all sites (630 sites).- Standards have been established across the business, including a new site standards document, clearly showing our consistent requirements.- Feedback on the roll-out from Management team has been very good.- New way of working has supported a reduction of 1 FTE in all 29 areas and a reduction in budget of £3.5m. Financial targets were achieved.

Warrington, United Kingdom

Dimensions• Responsible for Wastewater Maintenance in North area (Wigan to Carlisle)• Delivered through five District Managers and 120 Field Service Engineers• Total budget £10m pa• Reporting to Head of MaintenanceAchievements- Delivery of significant year-end improvements for our customer, inc. average asset ‘return to service’ improved from 24 to 13 days.- Productivity improvements delivered whilst meeting budgetary stretch targets, Health & Safety requirements and quality control.- Strategic direction moved from reactive to planned maintenance with ‘Effective Operations and Maintenance’ tasks at its core. - Initiation and creation of pro-active maintenance schemes. - Creation and leadership of a stores management review resulting in a new stock solution, including bespoke IT solution.

Warrington, United Kingdom

Dimensions• Responsible for all company fleet vehicles (>2,500 of which 200 ‘O’ licensed)• Delivered through >60 employees including mechanics and license administrators• Maintenance budget £5m pa• Responsible for capital spend >£7m pa• Reporting to Support Services DirectorAchievements- Transformation and continual improvement of the Transport business into a results focused, commercially driven operation (demonstrated through an externally benchmarked charging mechanism).- Transport business delivered year on year cost savings (2006-2009). - Established SLA with internal customers and developed key performance indicators. SLA rating of service delivered as ‘excellent’ (2008-09).- Reinforced Health and Safety culture leading to reduced lost time accidents.- Established vehicle fitting out centre (turnover of £700k pa), reducing costs and allowing flexible use of resources.- National industry regulator ranked service provided for United Utilities Electricity Services as ‘industry leading’ (2008).- Achieved significant improvements in employee satisfaction survey to >75% of employees feeling ‘engaged’ in the business (2009).

Manchester, United Kingdom

Dimensions• Responsible for implementation and delivery of electricity metering elements of BG contract• Two areas NW and NE England, £3m pa• Management of 34 revenue protection employees• Reporting to Metering Ops DirectorAchievements- Contracted to install single rate, multi rate and pre-payment meters and manage the customer supply call outs through the use of two sub-contracts.- Contract performance led to additional work awarded by BG of 200,000 token meter exchanges pa.- Successful re-negotiation of contract arrangements in North East area with sub-contractor NPower.- Management of Contract Payment Inspectors (CPI) team undertaking revenue protection work for all electricity suppliers (£1.5m activity pa).- Management of TUPE transfer of CPI inspectors into E-on, involving representation of United Utilities at Trade Unions forums (2006).

Manchester, United Kingdom

Dimensions• Responsible for all water metering work in NW England through sub-contractors (27 employees), total contract budget £12m pa• Management of contract in Dyr Cyrmu Welsh Water (DCWW), total contract value £7m pa• Management of multi-utility logistics business, £5m pa, (14 employees)• Reporting to Metering General ManagerAchievements- Business goals achieved for North West contract incorporating a large increase in demand due to the offering of free meters to all water household customers (2000- 2004). - Provision of strategic and technical expertise in tendering processes for in and out of area work including the successful DCWW bid.- Management of both North West and DCWW meter installation and maintenance contracts, delivering an effective focused service for the customer and good year-end financial results for the company.- Re-letting of contract for metering activities in the North West (2003). - Management of logistics business, responsible for procurement, storage and dispatch of multi-utility materials.- ‘Good/Very good’ logistics service rating achieved in household customer survey in 2004.

Warrington, United Kingdom

Roles Included• Contracts Officer• Business Analyst/Project Leader• SchedulerAchievements- Project management and delivery of a fundamental company-wide policy change (new household connection and metering). The change, which improved both the company’s customer service and profitability, involved many internal departments, a large number of external companies and all customers occupying new build houses.- Investigation and documentation for the ‘whole life’ specification of domestic meters procured by United Utilities.- Development and implementation of Business Management System (ISO9002).

Bachelor Of Arts (Ba), Business Administration And Management, General, Upper Second

Activities and Societies: LJMU Rugby League Team

Bachelor'S Degree, Business/Commerce, General