Mark Boshell has worked for Todd Research Ltd for over 28 Years and is currently the Operations Director of Todd Research and serves on its board of directors. Before being named Operations Director in April 2019, Mark was Todd Research`s Service Manager and was responsible for all of the company's worldwide Service Delivery and Operations, including end-to-end management of Todd Research`s supply chain, service and support in all markets and countries. He also heads and plays a key role in the… Show more Mark Boshell has worked for Todd Research Ltd for over 28 Years and is currently the Operations Director of Todd Research and serves on its board of directors. Before being named Operations Director in April 2019, Mark was Todd Research`s Service Manager and was responsible for all of the company's worldwide Service Delivery and Operations, including end-to-end management of Todd Research`s supply chain, service and support in all markets and countries. He also heads and plays a key role in the continued development of strategic product development and supplier relationships, ensuring flexibility in response to an increasingly demanding marketplace.A strong believer in the power of positive thinking in the workplace. Show less

I am an experienced Field Service Manager with a proven track record implementing and managing profitable service delivery, both in the UK and Internationally.Managing UK and Worldwide Engineers in overseeing logistics, installations, repairs, providing technical support direction and customer service activities.I provide direction to a field force of UK Engineers & Customer Support personnel, providing quality service and superb customer relations. Accomplished through a face… Show more I am an experienced Field Service Manager with a proven track record implementing and managing profitable service delivery, both in the UK and Internationally.Managing UK and Worldwide Engineers in overseeing logistics, installations, repairs, providing technical support direction and customer service activities.I provide direction to a field force of UK Engineers & Customer Support personnel, providing quality service and superb customer relations. Accomplished through a face to face/personal account management strategy.Assuring technical expertise of field force and efficient/cost effective support through regular performance monitoring and training.Providing technical support direction to customers and field engineers as needed.Providing on-site technical training to local partners worldwide. Specialties;Great analytical and communication skills. Strong can-do attitude and results-driven personality. Team oriented. Full ability to design, implement and develop overall business and operational actions to achieve performance goals.Extensively travelled in APAC and EMEA and SAFE + trained for travel to danger zones. Show less