• Effective coach and Line Manager• Working under pressure• Resource planning rosters and shortfalls• Staff conducts and appraisals• IT Literate in MS Office and other applications• Leading by example• Project Management• Peer training• Budget Management• Head Cashier handling operations• Delivering high customer satisfaction results• Able to grasp new concepts quickly and efficientlyBanksman safety trainedL12 Trainer qualified for work place trainingTAQA A1 Assessor qualifiedIQA, Internal Quality Assurance qualifiedLeading and conducting learning reviews for operational incidentsPTS (Personal Track Safety) qualifiedGround Shunter qualifiedFull knowledge of competency management systemsResponsible for over 140 staff competency
Listed skills include Customer Service, Customer Relations, Performance Management, People Management, and 9 others.