Managing the movement of trains, coordinating their departure and arrival times. Ensuring compliance with safety protocols and regulations during dispatch operations. Monitoring and controlling access to the gate line area including conducting necessary inspections and checks to maintain the efficiency and safety of the gate line. Handling communication and coordination with various departments including staff and relevant stakeholders involved in train operations to facilitate smooth operations. Responding to incidents, emergencies, and customer inquiries in a timely and efficient manner. Effectively manage disruptions, collaborating with teams to ensure efficient train operations, resolve customer complaints promptly, and uphold high service standards.

Managed licensed/branded products like PlayStation, XBOX and Disney ensuring brand suitability. Generate ideas and oversee concept-to-market process. Relationship building and collaboration with Far East Merchandisers throughout NPD process, supporting NPD team with admin duties. Work across departments to manage and meet launch deadlines, with data interpretation and analysing sales data to interpret future orders. Enhance products by adding value through functionality, styling, and end-use considerations whilst exceeding customer expectations.

Ensure product innovation, brand consistency and quality compliance tailoring to local aspiration and needs. Acting as a 'brand ambassador' for major brands such as Peppa Pig, My Little Pony, MONOPOLY, Play-Doh, Transformers & more. Brief licensees and partners in providing design direction, brand storytelling and approval process. Proactively manage and lead product and packaging development and approval processes using the Licensing Approval System (LAS) and digital asset site HCSP. Effectively utilising the digital asset management (DAM) system, HCSP, to find and access assets for internal use. Expert user of HCSP, ensuring access for licencees and other team members. Provide training and guidance to licensees on how to effectively navigate and utilize the HCSP system enabling independency, promoting benefits and gaining feedback for improvements.

Effectively managing and developing licensed/branded products, with a primary focus on the SLUSH PUPPiE brand. Ensure brand guidelines are meticulously followed and licensors' approval is obtained, utilizing a digital asset management (DAM) tool to organize and access brand assets efficiently. Collaborating with licensor for brand consistency, expanding the brands portfolio and contributing to the development of non-licensed products. Provide valuable insights and ideas that contribute to the brand's growth and success. Cultivating strong relationships with Far East suppliers to ensure high-quality manufacturing and timely delivery of products. Supporting NPD and streamlining processes, allowing for smooth operations.