Business mapping: analysed contracts at over 150 venues using Excel and CRM tools.Auditing: monitoring Public Liability and DBS documents for over 2000 hirers.Business development: secured 26-week block booking renewals with regular clients.

FRANK Water is a Bristol-based charity and social enterprise working with communities in India and Nepal to deliver safe drinking water and improved sanitation systems. Through my freelance role with the CIC branch, I have helped to raise £100,000 of project funds, delivering operational services at corporate events and UK festivals. Advocacy: public engagement about sustainable water and sanitation impact reports.Task management: distributed key tasks amongst 10 volunteers per event.Commercial development: collaborated on annual reports to improve operations.

As a production intern, I worked on Humanity Hotel delivering creative workshops to asylum seekers in the South West to strengthen local relationships; TEABREAK, a touring audio visual performance on the history of tea, and The Hatchling, a large-scale outdoor theatrical performance scripted on journeys of migration and naturalisation.Project planning: roadmapping and delegating setup, event management and close down tasks between a team of 4 people for a 60-guest launch event.Contracting: monitoring 6 show dates for over 40 artists commissioned for the touring audiovisual performance TEABREAK.Event production: directing set space for a BBC feature on Humanity Hotel.

Runway East is a real estate business specialising in flexible co-working spaces across 8 sites in Bristol, London and Brighton. As an intern I assisted the marketing team with improving the website and on inbound marketing to build relationships with current and prospective tenants.CRM: monitoring information for desk leases of existing and prospective tenants. E-commerce: updating workspace landing pages and SEO to increase organic sales. Market research: profiling prospective clients through public data scraping tasks.

Task management: delivering audio production projects within a 48-hour window. Client relations: communicating promptly with clients to clarify project specifications. Audio editing: application of production skills including EQ, compression, noise gate and fading.

My role at GAP Ltd involved maintaining a high level of customer service as part of the web team, boosting profits in the department significantly. This included being a part of the best performing department in a company of over 500 employees. My work included:Sales: surpassing monthly sales targets against previous year by 30%. Cost control: reducing courier rates by 20% by utilising delay and damage reports. Web content: improving SEO ratings of 4 websites by 16% across 12 months.

Subterranean Nights is an events company specialising in unsigned and independent artists co-founded by myself during my time in Manchester.Marketing: preparing a social media strategy with written and visual content. Event planning: designing and co-ordinating monthly live music programmes. Contracting: invoicing, budgeting and accounting for artist fees and venue hire.

My role was to implement an effective internal and external advertising strategy for digital and written media. During this time, I assisted with successfully promoting over 15 new depots across the UK internally and externally.Digital marketing: promoting 15 new depots through outbound marketing techniques. Content production: creating digital copy for B2C and B2B project briefs. Customer service: offering consistent sales support to businesses and customers.