Mark Boyce

Mark Boyce Email and Phone Number

Partnerships Manager @ Consultiv Utilities Ltd
Hartlepool, GB
Mark Boyce's Location
Hartlepool, England, United Kingdom, United Kingdom
Mark Boyce's Contact Details
About Mark Boyce

Experienced Senior Manager with a demonstrated history of success within the Telecommunications, Utilities, SaaS and Contact Centre sector. Sales and Operations professional, skilled in Commercial, Account and Operational Management, Contract Negotiation, New Site/Contract Implementation, Project Management, SLA's, People Management, Training and Contact Centers. Full P&L responsibility for contracts with the Telco, IT, SaaS, Finance, Travel, Retail and Logistics sectors.

Mark Boyce's Current Company Details
Consultiv Utilities Ltd

Consultiv Utilities Ltd

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Partnerships Manager
Hartlepool, GB
Website:
troocost.com
Employees:
32
Mark Boyce Work Experience Details
  • Consultiv Utilities Ltd
    Partnerships Manager
    Consultiv Utilities Ltd
    Hartlepool, Gb
    View
  • Troo
    Sales Specialist
    Troo May 2023 - Present
    Sunderland, England, United Kingdom
    View
  • Troo
    Partnerships Manager
    Troo May 2023 - Present
    Sunderland, England, United Kingdom
    Working with Sports Clubs and the B2B sectors to reduce their energy consumption and carbon footprints which reduces their costs. Helping Clubs to engage in Networking Events and increase their profile in the business communities. Actively reducing businesses costs and improving their bottom line.
    View
  • Great Annual Savings Group
    Business Sales Manager
    Great Annual Savings Group Jun 2019 - May 2023
    United Kingdom
    Several exciting chapters of the Great Annual Savings Group, a leading UK Business Savings Consultancy, success story have been written since our founding in 2012. Initially formed to provide business cost saving services to companies in the North East of England, the business has now grown from a regional enterprise to a national provider.Services include: Gas, Electric, Water, Waste Management, Telecoms, IT, PDQ & Merchant Services, EV Chargers, Business Insurance, Fire & Safety and Research & Development Tax Credits.
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  • Callcabinet Corporation
    Vp Sales Usa & Emea
    Callcabinet Corporation Feb 2017 - Oct 2018
    United Kingdom
    Established the US and EMEA Sales Teams, with responsibility for Sales strategy, Marketing, TPI engagement and Channel development.Award winning innovative compliant call recording and quality management products stored on Microsoft's Azure framework, delivered over Asterisk, BroadSoft (BroadWorks), Cisco or any other TDM platform and can connect to and store call recording for Cloud, On-Premise or Hybrid PBX's, Mobiles and Skype for Business.We can record anyone, anywhere, onto anything!
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  • Ergo3 Limited
    Senior Consultant
    Ergo3 Limited Nov 2016 - Jan 2017
    Stockton On Tees
    A privately owned Utilities company. Responsible for Commercial Contracts, Sales, Marketing and Operational performance and service delivery.
  • Dtv Training Services Ltd
    Partnership Development (Consultancy)
    Dtv Training Services Ltd Jun 2016 - Oct 2016
    Durham Tees Valley Airport, Darlington
    Durham Tees Valley Training Services (DTVTS) a bespoke training centre offering a wide range of plant and management training services to the Construction, Industrial, Education and Government Sectors.
  • Boundless / Ln Communications Ltd / Ilovebroadband
    General Manager
    Boundless / Ln Communications Ltd / Ilovebroadband Nov 2014 - May 2016
    Leeds Bradford International Airport
    Part of the Infoserve Group. We are one of the UK's largest WIPS's delivering superfast broadband to North, East and North Yorkshires, Tees Valley and the Nottingham areas, working predominantly with rural Towns and Communities servicing B2C and B2B customers.
  • Infoserve
    General Sales Manager
    Infoserve Mar 2012 - May 2016
    Darlington, United Kingdom
    Infoserve Group deliver sales and service solutions within the B2B and B2C markets. Formerly a B2B on-line advertising and media sales organisation, they have successfully transformed into a proven sales through service, telesales and lead generation solutions provider to many UK brand partners.A financially secure, privately owned UK operation, located in Darlington, Leeds City Centre and Leeds/Bradford Airport (Head Office)
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  • Contact Equals Ltd
    Director
    Contact Equals Ltd Mar 2011 - Apr 2012
    North East
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  • The Listening Company, Serco
    Director Of Business Development
    The Listening Company, Serco May 2010 - Feb 2011
    Director of New Business and managing existing Client Contracts.
  • Garlands Call Centres
    Account Director
    Garlands Call Centres Dec 2008 - May 2010
    New Business and Account Management for Contact Centre solutions for:Inbound, Outbound, BPO and Web Collaboration.Successful salesperson with excellent Account Relationship skills to further support Partner customer contact and business strategies.
  • 2Touch
    Account Manager
    2Touch Apr 2008 - Dec 2008
    Worked within Operations and CRM Team to introduce improvements, exceed KPI's and enhance Partnerships with existing clients.
  • Energis / Cable & Wireless
    Consultant Contractor
    Energis / Cable & Wireless Jun 2005 - Apr 2008
    - Working with Snr Management within Network Plan & Build, COM and Service Delivery on the transition of Energis to C&W following the take-over.- Implemented On-Line SAP process using ByBox solutions- Introducing Process and Procedures into BAU activityKey Member of the Jeopardy Management Team ensuring delivery of network services to Key AccountsHad a 6 month sabatical whilst I worked with Barclays @ Doxford International Business Park, Sunderland as Head of Outbound Services
  • Self Employed - Telecoms
    Interim Management Posts & Company Owner
    Self Employed - Telecoms Aug 2001 - Jun 2005
    Owner / Director of:Leading Edge Solutions - Telecoms BrokerageSporting Legends - Sportsmans Dinners & Charity FootballWorked with short term contracts:Barclays Bank - Head of Outbound ServicesGarlands Call Centres - Snr Call Centre Manager - Media ClientConvergys - Snr Account Manager - Telecoms Client
  • Thus
    Regional Corporate Sales Manager
    Thus Jun 2000 - Aug 2001
    Management of a team of Account Managers to deliver communications solutions to new business opportunities within the North East and North West.
  • Comcast / Ntl
    Corporate Sales Manager
    Comcast / Ntl Jun 1996 - Jun 2000
    Servicing the North East to provide Telecoms Solutions to New Business and Account Management of existing ClientsSuccessfully introduced company products and services into:Barclaycard, Garlands Call Centres, ICI Wilton, Huntsman, NHS, Local Authorities, Further Education and many other Corporates & SME'sIntroduced R & D for new and bespoke products into the Comcast/NTL sales portfolio, Marketing & Business Solutions contact strategies.
  • Integral Uk Ltd
    National Accounts Manager
    Integral Uk Ltd May 1994 - Jun 1996
    Providing Network Infrastructure products to the Telecoms Industry:Primary: UK (above Home Counties) & EireSupported: Northern Europe & MalaysiaClients: BT, NTL, Telia, Telewest, Cable & Wireless, Thus Plc and France Telecom
  • Hutchison Telecom / Orange
    Corporate Business Solutions
    Hutchison Telecom / Orange Jan 1991 - May 1994
    Responsible for re-negotiation of Terms of Contract and business development (upselling to existing clients)Managing a Team of VIP Account Managers to the Top 100 Corporate Clients and VIP Accounts.
  • Royal Corps Of Signals
    Radio Telegraphist
    Royal Corps Of Signals Sep 1978 - Nov 1989
    Providing Worldwide communications using Radio, Satellite and Data solutions
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  • Royal Corps Of Signals
    Radio Telegraphist (Rtg)
    Royal Corps Of Signals 1978 - 1989
  • Army 30 Sigs
    Satellite Det Commander
    Army 30 Sigs 1987 - 1989

Mark Boyce Skills

Outsourcing Team Management Account Management Telecommunications Change Management New Business Development B2b Customer Service Customer Experience Performance Management Team Leadership Telemarketing Business Strategy Service Delivery Stakeholder Management Sales Management Business Process Improvement Customer Retention Call Center Operations Management Bpo Customer Acquisition Business Transformation Business Intelligence Business Management Customer Lifecycle Management Contact Centre Customer Relations Outbound People Management Consultancy Sla Coaching Customer Satisfaction Team Building Strategic Planning Mentoring Program Management Vendor Management Contract Negotiation Employee Engagement Business Analysis Negotiation Inbound Process Improvement Management Consulting Customer Loyalty Consultative Selling Public Sector Back Office

Mark Boyce Education Details

Frequently Asked Questions about Mark Boyce

What company does Mark Boyce work for?

Mark Boyce works for Consultiv Utilities Ltd

What is Mark Boyce's role at the current company?

Mark Boyce's current role is Partnerships Manager.

What is Mark Boyce's email address?

Mark Boyce's email address is ma****@****ngs.com

What is Mark Boyce's direct phone number?

Mark Boyce's direct phone number is +4478110*****

What schools did Mark Boyce attend?

Mark Boyce attended London Business School.

What are some of Mark Boyce's interests?

Mark Boyce has interest in Football, Badminton, Rugby, Socialising, Definitely, Being With My Family, Golf.

What skills is Mark Boyce known for?

Mark Boyce has skills like Outsourcing, Team Management, Account Management, Telecommunications, Change Management, New Business Development, B2b, Customer Service, Customer Experience, Performance Management, Team Leadership, Telemarketing.

Who are Mark Boyce's colleagues?

Mark Boyce's colleagues are Paul Tron, Kirsty Armstrong, Chris Gowland, Dale Roberts, Rosie Stoker, James Skinner, Lucy W.

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