Mark Burrows Email & Phone Number

Sheffield, GB

Dearne Valley Rotherham

United Kingdom, Rotherham

Responsible for embedding a Business Performance operating model and structure as part of the Business Performance Management team, responsible for the end to end engagement and delivery of effective planning services for client and operations whilst driving efficiencies and best practice through planning and operations to drive profit and loss targets.

Dearne Valley, Rotherham, South Yorkshire

I like to think of this time as one of my greatest learning curves professionally. I was responsible for a team of 19 Quality coordinators who were required to monitor the sales calls for accuracy, and ensure they were compliant with all governing bodies and the clients set standards.During this time i had to develop ways of reducing manual work required.

Wath Upon Dearne

My role as a team manager was pretty standard for a call centre environment. I had various targets to meet, both in sales and profitability.I excelled in this role, and received recognition from both the company and also the client for consistently achieving targets, and surpassing the in house team who were completing the same work.During this role i.

Dearne Valley, Rotherham, South Yorkshire

When i took Voluntary redundancy my wife was expecting our first child, so i took what was the first job offer available, which happened to be a very good choice.I started with what was then known as TSC, which then became HEROtsc and finally part of the Webhelp Group.With a child expected anytime soon, i accepted the Sales Executive role and enrolled into.

Hellaby, Rotherham South Yorkshire

After starting with the First Data as a customer service agent, i moved through various Customer service based roles and finally into the technical dept. This allowed me to get a clear understanding how each dept worked and how targets differentiated between departments.After spending time assisting the Team Managers in the service section, i looked for.

Dinington, Sheffield

After Greens Car Spares i moved to a new company in Dinnington. This role was seen by myself as a new opportunity with the promise of progression the main reason for my move.I became the Stock Controller/Assistant Manager at this store, but again the opportunities of progression were evidently not as promised so i became disillusioned with the role and.

Swallownest Sheffield

This was my first job after leaving school.I entered into a Business Administration course with my local careers service after leaving school. This required that i attended college once a week, whilst working full time in an office based environment.Much to my surprise i was placed into a car spares store, on the basis that the store had a computer and was.

Open University

Education record