Manager On Duty
Elmwood Fitness Center
Metaire, La
Supervised a staff population ranging from front desk employees to pool operators numbering from one to 25. Performed any repairs that can be made immediately to minimize member experience interruption. Submitted work orders for maintenance requests and/or arrange with outside vendors for repair issues. Provided membership information and all tasks involved with member issues, including but not limited to tours, billing questions, terminations, etc. Communicated with supervisors and upper management regarding any ongoing issues, problems, or events. Performed monthly inventories, tally petty cash, ensure proper paperwork is sent to the appropriate departments. Improved membership numbers by attending off-site health fairs, on-site sign-ups, and other related functions meant to increase membership. Completed and administer evaluations, reprimands and corrective action for employees. Hired and ensured proper training for all staff. Participated in and provide feedback for financial, budgeting, social, and department meetings. Organized, set up, and participated in member/revenue parties and events.