Prior to retiring May 1st 2023, my role at salesforce included:Lead Americas Sales Operations team acting as a trusted adviser and business partner to the Sales and Renewal Leaders. Lead a high performance team that provided support & guidance to Account Executives and Sales Leaders for new and renewal opportunities across many products lines.Developed and maintained key cross-functional partnerships with Pricing, Legal, Revenue Recognition, other Revenue Operations and Finance teams.Detail:. Support and guide in contract negotiations, and manage related approvals and escalations. Build a high performing team; attract, develop and retain top talent. Partner with Sales leaders on complex and strategic transactions. Work cross functionally with leaders to maximize team efficiency, productivity, and performance. Oversee related process & policy and provide effective enablement and communication to impacted parties globally. Support Sales and Finance across the Quote to Cash process. Business Lead for major investment in systems to support changing needs as well as other process, policy and system improvement and ad hoc projects. Maintain effective partnerships with Support Managers, Collections, Contract Adjustments and Sales Compensation. Own and execute SOX controls for global sales operations processes. Review, interpret and use data and analytics to manage team functions, and use insight to make business recommendations